Sales Support Executive (Off Role) - Nilkamal Limited

Nilkamal Limited; Bengaluru; Vor Ort; INR 450.000 - 600.000; Vollzeit

Zusammenfassung

Nilkamal Limited is hiring a Sales Support Executive for Bangalore. The role focuses on quotation preparation, sales coordination, and effective customer interaction using SAP, CRM, and MS Office.

You will coordinate with sales, project teams, production and logistics, and handle order entries, billings, and post-sales support to maintain smooth order processing and timely deliveries.

Qualifikationen

• 3+ years of experience in Sales Support or related field.
• Strong understanding of quotation preparation and sales coordination.
• Excellent written and verbal communication for customer interaction.
• Ability to work independently with minimal supervision and meet deadlines.

Aufgaben

• Work on Sales ERP / SAP & MS Office.
• Coordinate with sales, project team, Production & logistics.
• Be proactive with excellent coordination skills.
• Exposure to Sales ERP is a must.
• Enter orders in CRM/SAP and coordinate billings.
• Identify escalated or expedited orders needing special handling daily.
• Close to allocate orders to fulfillment channels.
• Prepare monthly and quarterly reports.
• Support day-to-day post-sales order transactions and issue reporting.
• Resolve backlog issues by coordinating with supply chain or factory.

Kenntnisse

Sales coordination

Quotation preparation

Customer communication

Independent worker

Tools

SAP

MS Office

Sales ERP

Jobbeschreibung

We are Hiring for Sales Support Executive - Bangalore

Desired Candidate Profile

• 3+ years of experience in Sales Support or related field
• Strong understanding of quotation preparation, and sales coordination processes.
• Excellent written and verbal communication skills for effective customer interaction.
• Ability to work independently with minimal supervision while meeting deadlines.

Deliverables:

• Working on Sales ERP / SAP & MS Office.
• Coordinate with multiple stakeholders i.e sales, project team , Production & logistics, etc.
• Should be Proactive in the approach with excellent coordination skill.
• Exposure to Sales ERP is must
• To punch orders in CRM/SAP and coordinate for all billings.
• Identify any escalated or expedited orders in the system that require special handling and address these on a daily basis, any orders that may not have been successfully allocated to their respective fulfillment channel
• Prepares monthly and quarterly reports
• Supports day-to-day post-sales order transactions (e.g., credits, returns, order entry) and reporting of customer issues
• Resolves open order (backlog) report issues of low to moderate complexity and reaches out to supply chain or factory to determine source of delay