Sales and Support Executive

CDL Fineshine; Gujarat; On-site; INR 279,000 - 446,000; Full time

Job summary

Cdl Fineshine Private Limited is seeking a detail-oriented Sales Support Executive to assist the Sales team with day-to-day operations in Gujarat. The role focuses on order coordination, CRM data upkeep, and timely communication across departments.

Responsibilities include preparing reports and presentations, tracking orders and payments, and supporting the Sales Manager with administrative tasks to ensure smooth order execution.

Responsibilities

• Provide day-to-day operational support to the Sales team.
• Coordinate with clients regarding order status, updates, and delivery schedules.
• Follow up with internal departments for order processing and timely delivery.
• Maintain and update customer databases, sales records, and CRM information.
• Assist the Sales team in preparing sales reports, presentations, and business documents.
• Coordinate with Production, Logistics, and Customer Support teams to ensure smooth order execution.
• Maintain proper records of client communications, orders, and pending requirements.
• Assist the Sales team in managing client inquiries and forwarding them to the concerned team.
• Track pending orders, payments, and follow-ups and share regular updates with the Sales team.
• Ensure proper documentation and timely communication between departments.
• Support the Sales Manager in daily reporting and other sales-related administrative activities.

Job description

Key Responsibilities

• Provide day-to-day operational support to the Sales team.


• Coordinate with clients regarding order status, updates, and delivery schedules.


• Follow up with internal departments for order processing and timely delivery.


• Maintain and update customer databases, sales records, and CRM information.


• Assist the Sales team in preparing sales reports, presentations, and business documents.


• Coordinate with Production, Logistics, and Customer Support teams to ensure smooth order execution.


• Maintain proper records of client communications, orders, and pending requirements.


• Assist the Sales team in managing client inquiries and forwarding them to the concerned team.


• Track pending orders, payments, and follow-ups and share regular updates with the Sales team.


• Ensure proper documentation and timely communication between departments.


• Support the Sales Manager in daily reporting and other sales-related administrative activities.