Sales Support Executive

Piab - A brand by Piab Group; Pune District; On-site; INR 450,000 - 600,000; Full time

Job summary

Piab - A brand by Piab Group in Pune is seeking a Sales Support Executive with 2-5 years of experience in sales coordination and order processing. You will book sales orders and coordinate with internal teams to ensure timely delivery.

Responsibilities include updating orders in Dynamics 365 and Tally, preparing quotations, invoices, and sales records, and maintaining clear communication with customers and cross-functional staff to ensure accuracy and customer satisfaction.

Qualifications

• 2–5 years in sales coordination and order processing.
• Experience with Dynamics 365 and Tally.
• Strong communication and coordination skills.
• Basic MS Excel knowledge.
• Attention to detail and follow-up.
• Customer orientation and ownership of tasks.

Responsibilities

• Process customer purchase orders and book sales orders accurately.
• Update and maintain order details in Dynamics 365 and Tally.
• Coordinate with sales, finance, logistics, and customers for order status, invoicing, and dispatch.
• Prepare and maintain quotations, invoices, order records, and sales documentation.
• Track pending orders and support timely order execution.
• Prepare basic sales MIS and order status reports.
• Act as a coordination point between customers and internal departments.

Skills

Order processing

Dynamics 365

Tally

Communication

Excel

Coordination

Customer orientation

Attention to detail

Follow-up

Ownership

Education

B.Com / BBA

Tools

Dynamics 365

Tally

Job description

Job Description: Sales Support Executive

Experience: 2-5 years

We are looking for a Sales Support Executive with 2-5 years of experience in sales coordination, order processing, and order booking.

Key Responsibilities

• Process customer purchase orders and book sales orders accurately.
• Update and maintain order details in Dynamics 365 and Tally.
• Coordinate with sales, finance, logistics, and customers for order status, invoicing, and dispatch.
• Prepare and maintain quotations, invoices, order records, and sales documentation.
• Track pending orders and support timely order execution.
• Prepare basic sales MIS and order status reports.
• Act as a coordination point between customers and internal departments.

Required Skills

• Knowledge of order processing and order booking.
• Hands-on experience with Tally and Dynamics 365.
• Good communication and coordination skills.
• Basic MS Excel knowledge.
• Attention to detail and ability to follow up regularly.
• Customer orientation
• Process discipline
• Accuracy and attention to detail
• Ownership and accountability
• Time management
• Cross-functional coordination
• Confidentiality in handling commercial data

Qualification

Graduate in Commerce, Business Administration, or related field preferred.