Internal Sales Associate

Weekday AI (YC W21); Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

Weekday AI (YC W21) is seeking a seasoned professional in Bengaluru to manage customer engagement, quotations, and order processing. You will support external sales teams and ensure smooth coordination of sales processes.

The ideal candidate has engineering roots, strong CX and CRM tooling experience, and prior MNC exposure, with proficiency in MS Office and MIS reporting. This full-time role focuses on delivering excellent customer service and sales outcomes.

Qualifications

• Bachelor's degree in Engineering or related field required.
• Experience with CX and CRM tools is essential.
• Experience in an MNC environment preferred.
• Proficient in MS Office and MIS reporting.

Responsibilities

• Handle customer inquiries and provide product information.
• Respond to RFQs, prepare and send quotations.
• Process purchase orders and coordinate with customers.
• Maintain customer relationships and address queries effectively.
• Update CRM with customer interactions and ensure data accuracy.
• Assist external sales team with lead generation and follow-ups.

Skills

Customer engagement

Sales support

Cross-functional coordination

Multitasking

Education

Bachelor's degree in Engineering (Mechanical/Industrial)

Tools

CX tools

CRM tools

MS Office (Excel/Word/PowerPoint)

MIS reporting tools

Job description

Key Duties

Customer Engagement & Sales Support

This role is for one of Weekday's clients.

Salary range: Rs 600000 - Rs 800000 (ie INR 6-8 LPA)

Min Experience: 5 years

Location: Bengaluru

JobType: full-time

Requirements

Position Summary: The role involves managing customer interactions, handling quotations and purchase orders, supporting external sales teams, and ensuring smooth coordination of sales processes. The ideal candidate should have engineering expertise, strong knowledge of CX and CRM tools, and experience working in an MNC environment.

Key Duties

Customer Engagement & Sales Support

• Handle customer inquiries and provide product information
• Respond to RFQs (Request for Quotation), prepare and send quotations based on customer requirements
• Process purchase orders (POs) and ensure timely follow-ups with customers
• Maintain excellent customer relationships by addressing queries and concerns effectively

Sales Coordination & CRM Management

• Maintain and update customer interactions in the CRM system to track sales activities.
• Analyze customer requirements and provide insights to the external sales team.
• Handle documentation and coordination for import and export transactions
• Generate and analyze MIS reports for sales tracking and performance evaluation

External Sales Support

• Work closely with the external sales team to provide back-end support.
• Assist in lead generation, follow-ups, and converting inquiries into sales

Skills & Qualifications

• Bachelor's degree in Engineering (Mechanical, Industrial, or related field).
• Hands-on experience in CX and CRM tools for managing customer relationships.
• Experience working in an MNC environment with cross-functional coordination.
• Proficiency in MS Office (Excel, Word, PowerPoint) and MIS reporting.
• Ability to multitask, prioritize, and work in a fast-paced environment