Sales Specialist

Urban Space; Gandhinagar; On-site; INR 240,000 - 420,000; Full time

Job summary

Urban Space in Gandhinagar is seeking a Sales Specialist for our on-site retail team to engage walk-in customers, demonstrate home décor products, explain pricing and offers, and manage billing and orders while maintaining an attractive display area. You will respond to queries and support promotions to drive sales conversions.

You will collaborate with colleagues to meet store targets, train new staff on product knowledge and sales processes, and uphold high service standards in a fast-paced

Qualifications

• Excellent communication and customer service to drive a positive buying experience.
• Proven sales abilities in retail or home décor; meet/exceed targets.
• Experience in training or mentoring new team members.
• Basic sales management: track leads, monitor performance, support promotions.
• Strong organizational skills for inventory, displays, and documentation.
• Proficient with POS systems and basic computer apps for billing.
• Willing to work on-site in Gandhinagar, including weekends.
• Experience in retail/home furnishings is an advantage; diploma or bachelor’s preferred but not mandatory.

Responsibilities

• Demonstrate product features to customers and explain pricing/offers.
• Manage billing and order entries with accuracy and speed.
• Maintain an organized and visually appealing display area.
• Handle customer queries and concerns and provide solutions.
• Follow up on leads and support promotional activities.
• Collaborate with the team to meet store sales targets and contribute to a positive customer experience.

Skills

Communication

Customer Service

Sales abilities

Training or mentoring

Sales management

Organizational skills

POS systems

Basic computer skills

Gandhinagar on-site

Education

Diploma or Bachelor's degree (preferred)

Tools

POS Systems

Job description

Company Description

Urban Space is a young home décor brand specializing in premium home furnishing products. The company offers a wide range of items, including bedsheets, curtains, carpets, and more, crafted by experienced personnel with a focus on high quality and affordability. Urban Space is strongly customer‑centric and places customer experience at the core of its operations. Team members contribute to a culture that values reliability, design excellence, and long‑term customer relationships.

Role Description

This is a full‑time, on‑site Sales Specialist role based in Gandhinagar. The Sales Specialist will engage with walk‑in and referred customers, understand their needs, and recommend suitable home décor and furnishing products to drive sales conversions.

Day‑to‑day responsibilities include demonstrating product features, explaining pricing and offers, managing billing and order entries, and maintaining an organized and visually appealing display area. The role also involves handling customer queries and concerns, following up on leads, supporting promotional activities, and collaborating with the team to meet individual and store sales targets.

The Sales Specialist may assist in training new team members on product knowledge and sales processes, and is expected to adhere to company policies and maintain high service standards.

Qualifications

• Strong Communication and Customer Service skills to engage with customers, understand requirements, and provide a positive buying experience.
• Proven Sales abilities, with experience in retail or home décor sales preferred, and the capacity to meet or exceed sales targets.
• Exposure to Training or mentoring, with the ability to support onboarding and skill development of new team members.
• Basic Sales Management capabilities, such as tracking leads, monitoring performance, and supporting promotional initiatives.
• Good organizational skills and attention to detail in managing inventory, displays, and documentation.
• Comfort with using POS systems and basic computer applications for billing and record‑keeping.
• Ability to work on‑site in Gandhinagar, including weekends or peak seasons as required.
• Prior experience in retail, home furnishings, or a customer‑facing role is an advantage; a relevant diploma or bachelor’s degree is preferred but not mandatory.