Sales Operations Executive

Video SDK; Surat; On-site; INR 300,000 - 420,000; Full time

Job summary

Video SDK is seeking a detail-oriented Sales Operations Executive (Fresher) to support our sales team in Surat onsite. The role suits fresh graduates who enjoy data, processes, and customer interactions while collaborating with sales and customer success teams.

You will manage the sales pipeline, maintain CRM data quality, and assist in daily scrums and pipeline reviews, helping drive product adoption and reducing churn risk.

Qualifications

• Bachelor's degree in BE/BTech CS/IT or equivalent is required.
• Fresh graduates may apply; 0–1 year experience preferred.
• Strong communication, coordination, and data-driven mindset requested.

Responsibilities

• Own and manage inbound and outbound sales pipeline tracking.
• Maintain CRM hygiene with accurate customer interactions and notes.
• Coordinate daily sales scrums and assist in pipeline reviews.
• Support customer onboarding and track product adoption and usage.
• Monitor engagement and flag churn risks to relevant teams.
• Prepare and maintain sales reports, dashboards, and metrics.
• Coordinate with Sales, Customer Success, and Product teams for seamless processes.
• Identify opportunities to improve sales efficiency.

Skills

Communication

Coordination

Organization

Attention to detail

Analytical

CRM tools

Multitasking

Proactive mindset

Education

BE/BTech CS/IT

Tools

HubSpot CRM

Zoho CRM

Salesforce

Job description

Role: Sales Operations Executive (Fresher)
Location: Surat (Onsite)
Experience: 0 to 1 Year (Freshers can apply)
Education: BE/Btech is CS/IT
Website: www.videosdk.live

About the Role

We are looking for a detail-oriented and proactive Sales Operations Executive to support our sales team by ensuring smooth day-to-day operations. This role is ideal for fresh graduates who enjoy working with data, processes, and customer interactions while collaborating closely with the sales and customer success teams.

Key Responsibilities

• Own and manage inbound and outbound sales pipeline tracking.
  

• Maintain CRM hygiene by ensuring all customer interactions, follow-ups, and notes are updated accurately.
  

• Coordinate daily sales scrums and assist in pipeline review meetings.
  

• Support customer onboarding and track product adoption and usage.
  

• Monitor customer engagement, identify potential churn risks, and proactively escape concerns to the relevant teams.
  

• Prepare and maintain sales reports, dashboards, and operational metrics.
  

• Coordinate with Sales, Customer Success, and Product teams to ensure seamless execution of sales processes.
  

• Identify process improvement opportunities to increase team efficiency.
  

Required Skills

• Strong communication and coordination skills.
  

• Excellent organizational and time management abilities.
  

• High attention to detail.
  

• Good analytical and problem-solving skills.
  

• Comfortable working with spreadsheets and CRM tools.
  

• Quick learner with a proactive mindset.
  

• Ability to multitask in a fast-paced environment.
  

Preferred Qualifications

• Familiarity with CRM platforms such as HubSpot, Zoho CRM, Salesforce, or similar is a plus.
  

• Internship experience in Sales, Operations, Customer Success, or Business Development is an advantage.