Sales Operations Executive

VideoSDK; Surat; On-site; INR 240,000 - 420,000; Full time

Job summary

VideoSDK in Surat is seeking a detail-oriented Sales Operations Executive (Fresher) to support our sales team from onsite location. Fresh graduates with BE/B.Tech in CS/IT are welcome to apply, with responsibilities spanning pipeline tracking, CRM hygiene, and cross-team collaboration across Sales, Customer Success and Product.

The role focuses on onboarding support, product adoption tracking, and generating operational metrics to improve efficiency and reduce churn.

Qualifications

• Own and manage inbound and outbound sales pipeline tracking.
• Maintain CRM hygiene by ensuring all customer interactions, follow-ups, and notes are updated accurately.
• Coordinate daily sales scrums and assist in pipeline review meetings.
• Support customer onboarding and track product adoption and usage.
• Monitor customer engagement and escalate churn risks as needed.

Responsibilities

• Own and manage inbound and outbound sales pipeline tracking.
• Maintain CRM hygiene by ensuring all customer interactions, follow-ups, and notes are updated accurately.
• Coordinate daily sales scrums and assist in pipeline review meetings.
• Support customer onboarding and track product adoption and usage.
• Monitor customer engagement and identify churn risks, escalating when needed.
• Prepare and maintain sales reports and dashboards.

Skills

Strong communication

Organizational skills

Attention to detail

Analytical skills

CRM familiarity

Multitasking

Spreadsheets

Proactive mindset

Team coordination

Education

BE/B.Tech CS/IT

Tools

HubSpot

Zoho CRM

Salesforce

Job description

Surat City, India | Posted on 07/30/2026

Role: Sales Operations Executive (Fresher)
Location: Surat (Onsite)
Experience: 0 to 1 Year (Freshers can apply)
Education: BE/Btech is CS/IT
Website: www.videosdk.live

About the Role

We are looking for a detail-oriented and proactive Sales Operations Executive to support our sales team by ensuring smooth day-to-day operations. This role is ideal for fresh graduates who enjoy working with data, processes, and customer interactions while collaborating closely with the sales and customer success teams.

Key Responsibilities

Own and manage inbound and outbound sales pipeline tracking.

Maintain CRM hygiene by ensuring all customer interactions, follow-ups, and notes are updated accurately.

Coordinate daily sales scrums and assist in pipeline review meetings.

Support customer onboarding and track product adoption and usage.

Monitor customer engagement, identify potential churn risks, and proactively escalate concerns to the relevant teams.

Prepare and maintain sales reports, dashboards, and operational metrics.

Coordinate with Sales, Customer Success, and Product teams to ensure seamless execution of sales processes.

Identify process improvement opportunities to increase team efficiency.

Required Skills

Strong communication and coordination skills.

Excellent organizational and time management abilities.

High attention to detail.

Good analytical and problem-solving skills.

Comfortable working with spreadsheets and CRM tools.

Quick learner with a proactive mindset.

Ability to multitask in a fast-paced environment.

Preferred Qualifications

Familiarity with CRM platforms such as HubSpot, Zoho CRM, Salesforce, or similar is a plus.

Internship experience in Sales, Operations, Customer Success, or Business Development is an advantage.