IT Support Executive Job In Surat

Identixweb Pvt Ltd; Surat; On-site; INR 300,000 - 400,000; Full time

Job summary

Identixweb Pvt Ltd is seeking an enthusiastic Sales Executive in Surat, Gujarat. This position involves generating leads, updating CRM data, and achieving sales targets. A Bachelor’s degree in Business or Marketing and proven sales experience in IT/software is required. The ideal candidate will have strong communication skills and experience with CRM systems, and will confidently address customer inquiries. This role demands time management and the ability to work independently while contributing to team objectives.

Qualifications

• Proven experience in B2B and B2C sales, preferably in IT/software/service industries.
• Strong communication, negotiation, and presentation skills.
• Ability to manage time effectively while handling multiple clients and deadlines.

Responsibilities

• Generate leads and follow up with potential customers.
• Identify new sales opportunities through cold calling and networking.
• Deliver tailored product presentations to clients.
• Negotiate deals while ensuring alignment with company standards.
• Meet and exceed sales targets on a regular basis.

Skills

Customer support

Problem-solving

Technical help

Communication Skills

Time management

Product knowledge

CRM/Support tools

Troubleshooting

Education

Bachelor’s degree in Business, Marketing, or a related field

Tools

CRM systems

Sales tools

Job description

We are looking for an enthusiastic and passionate Sales Executive to join our dynamic sales team. You will be responsible for generating leads, updating CRM data, engaging in sales calls, and consistently achieving sales targets.

• Gather customer contact details from various sources and follow up with potential leads.
• Identify new sales opportunities through lead generation, cold calling, and professional networking.
• Deliver compelling product/service presentations tailored to individual client needs.
• Clearly communicate product/service value and confidently address customer queries and objections.
• Negotiate deals and contracts while ensuring mutual satisfaction and alignment with company standards.
• Meet and exceed daily, weekly, and monthly sales targets.
• Actively participate in internal team meetings and planning sessions.
• Develop in-depth knowledge of the company’s offerings to effectively support the sales process.
• Represent the company in exhibitions, conferences, and industry events.
• Analyze sales metrics and activities to identify performance gaps and growth opportunities.

Skills & Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience in B2B and B2C sales (preferably in IT/software/service industries).
• Strong communication, negotiation, and presentation skills.
• Ability to manage time effectively while handling multiple clients and deadlines.
• Comfortable working independently and in a team environment.
• Familiarity with CRM systems and sales tools.
• Excellent project and time management skills.

Required Skills

• Customer support
• Ticket management
• Problem‑solving
• Technical help
• Communication Skills
• Customer training
• Time management
• Product knowledge
• CRM/Support tools
• Troubleshooting