Sales Operations Executive

NexusHire Solutions; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

NexusHire Solutions is seeking a Sales Operations Executive in Mumbai, India. The role involves providing operational support to sales and management through accurate reporting, order coordination, and streamlined administrative processes.

This position requires 5+ years of experience in sales operations or commercial support, excellent proficiency in Microsoft Office, and strong communication skills in English and Hindi. Join us to ensure smooth business execution while collaborating with cross-functional teams.

Qualifications

• 5+ years of experience in sales operations or support roles.
• Ability to manage multiple tasks efficiently.
• Proactive approach within a dynamic business environment.

Responsibilities

• Maintain and update customer records and sales data.
• Manage post-order processes from order receipt to delivery.
• Provide administrative support to leadership and sales teams.
• Support preparation of sales and marketing materials.
• Liaise with sales, finance, HR, and operations for reporting.

Skills

Microsoft Office proficiency

CRM or sales database familiarity

Order processing understanding

Detail-oriented

Strong communication skills (English, Hindi)

Education

Diploma or Degree in Business Administration, Management, Marketing

Tools

CRM systems

Excel (advanced)

Job description

A technologyoriented organization is seeking a Sales Operations Executive to support its commercial and office operations in India. This role provides essential operational support to sales and management teams by ensuring accurate reporting, effective order coordination, and well-organized administrative processes.

The position plays a key role in enabling smooth business execution by supporting sales planning, postorder processes, internal coordination, and day-to-day office operations, while working closely with cross-functional and regional stakeholders.

Key Responsibilities

Sales & Commercial Support

• Maintain and update customer records, sales pipelines, and opportunity data within internal systems or CRM tools.
• Prepare regular and ad-hoc sales reports, forecasts, pricing summaries, and supporting documentation for management review.
• Support compilation of business plans, budgets, and internal presentations as required.

Order & Revenue Coordination

• Manage post-order processes from purchase order receipt through delivery coordination and closure.
• Track order progress, support billing follow-ups, and assist with payment status monitoring.
• Coordinate internally to ensure accuracy and timeliness of commercial documentation and execution.

Administrative & Office Operations

• Provide administrative support to local leadership and the sales team, including meeting coordination, scheduling, and record maintenance.
• Assist with internal administrative activities, including HR-related support tasks and internal projects.
• Handle incoming commercial or operational inquiries and support appropriate follow-up.

Marketing & Event Assistance

• Support preparation and distribution of sales and marketing materials such as brochures, product information, and email communications.
• Assist in organizing customer meetings, trainings, seminars, conferences, and industry events.
• Manage calendars, logistics, and documentation related to commercial activities.

Reporting & Cross-Functional Coordination

• Consolidate sales and commercial reports for finance and regional stakeholders on a regular basis.
• Liaise with sales, finance, HR, and operations teams to ensure smooth information flow and reporting accuracy.
• Perform additional ad-hoc tasks or projects as required to support business needs.

Candidate Profile

Education & Experience

• Diploma or Degree in Business Administration, Management, Marketing, or a related field.
• 5+ years of experience in sales operations, commercial support, sales administration, or office operations roles.
• Prior exposure to sales or commercial team support is highly desirable.

Skills & Capabilities

• Strong proficiency in Microsoft Office, especially Excel (including advanced formulas and data analysis functions).
• Familiarity with CRM or sales database systems is an advantage.
• Understanding of order processing, payment terms, and basic commercial workflows is preferred.

Work Style & Communication

• Highly organized, detail-oriented, and capable of managing multiple priorities effectively.
• Proactive, adaptable, and comfortable working in a dynamic business environment.
• Strong written and verbal communication skills in English and Hindi.
• Ability to work independently as well as collaboratively within a team.
• Willingness to travel occasionally for business support activities if required.

Why This Role Is Important

• Sales Enablement: Supports sales teams through accurate data management, reporting, and operational coordination.
• Revenue Support: Contributes directly to order processing, follow-ups, and revenue realization.
• Operational Stability: Ensures smooth administrative and commercial operations at the local level.
• Career Platform: Provides a solid foundation for growth in sales operations and commercial support within a structured organization.