Sales Operations Associate

Red Baton; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Red Baton is seeking a proactive Pre-Sales & Sales Operations Executive to enhance the sales lifecycle through effective client engagement and communication management. The role involves coordinating commercial documentation, managing client interactions, and supporting the sales team in various pre-sales activities.

The ideal candidate will possess strong communication skills, experience in sales operations or business development, and a detail-oriented mindset.

Qualifications

• Strong verbal and written communication skills.
• Experience in pre-sales or sales operations roles.
• Understanding of commercial documentation such as SOWs and NDAs.

Responsibilities

• Participate in cold calling and client engagement activities.
• Manage client interactions during the sales cycle.
• Coordinate commercial and legal documents for proposals.

Skills

Verbal communication skills

Written communication skills

Client coordination

Sales operations experience

Organizational skills

Proficiency with spreadsheets

CRM tools knowledge

Job description

Overview

We are looking for a proactive and detail-oriented Pre-Sales & Sales Operations Executive who will support the sales lifecycle through client engagement, communication management, commercial documentation, and pricing coordination. The ideal candidate should be confident in client-facing interactions and capable of handling pre-sales activities independently.

Responsibilities

• Actively participate in cold calling, email outreach, client communication, and engagement activities.
• Manage client-facing interactions and maintain professional communication throughout the sales cycle.
• Coordinate and share commercial and legal documents including SOWs (Statement of Work), estimations, NDAs, proposals, and related documentation.
• Work closely with internal teams to prepare project estimations and ensure timely submissions.
• Review project costing and pricing structures to ensure alignment with business objectives and profitability targets.
• Maintain accurate records of client interactions, proposals, and sales documentation.
• Support the sales team in lead qualification, follow-ups, and opportunity management.
• Ensure smooth coordination between sales, delivery, and finance teams during pre-sales engagements.

Required Skills & Qualifications

• Strong verbal and written communication skills.
• Experience in pre-sales, sales operations, business development, or client coordination roles.
• Confidence in handling client-facing responsibilities and outbound communication.
• Understanding of commercial documentation such as SOWs, NDAs, proposals, and estimations.
• Basic understanding of costing, pricing, and commercial reviews.
• Good organizational and coordination skills.
• Proficiency with email communication, spreadsheets, and CRM tools is preferred.

Preferred Candidate Profile

• Self-driven and proactive approach toward sales support activities.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and ownership mindset.
• Prior experience in IT services, consulting, or software services environment is an advantage.