Sales Manager-Car Loans

Idfc First Bank Limited; Kolhapur District; On-site; INR 300,000 - 600,000; Full time

Job summary

IDFC FIRST Bank is seeking a Sales Manager – Car Loans to acquire new car loan customers across designated branches in India. You will interact directly with customers, promote car loan products, ensure high-quality service, and analyze needs while complying with guidelines.

The role involves meeting monthly targets, contributing to growth through disbursals, and supporting digital enablement and automation to improve customer experience and efficiency in operations.

Qualifications

• Graduate in any discipline; PG preferred.
• 0–4 years of sales experience, preferably in car loans.
• Excellent verbal and written English communication.

Responsibilities

• Acquire car loan customers within identified segment and catchment area.
• Meet and exceed monthly targets for new customer acquisition by analyzing transaction banking needs.
• Provide regular feedback to Relationship Managers on customer requirements and business opportunities.
• Ensure adherence to selling norms and SOPs defined by the organization.
• Maintain strict compliance with internal policies and external regulatory guidelines.
• Foster a team environment focused on automation and digital enablement to meet customer needs.
• Drive initiatives aligned with the bank’s rapid growth targets.

Skills

English communication

Customer-centric

Opportunity identification

Digital banking tools

Education

Graduate in any discipline

Postgraduate qualification preferred

Job description

Job Requirements

About the Role

The Sales Manager – Car Loans is responsible for acquiring new customers for car loans across designated branches throughout India. This role involves direct customer interaction, promoting car loan products, and ensuring high-quality service delivery. The role holder will analyze customer needs, ensure compliance with internal and external guidelines, and contribute to the bank’s growth by driving disbursals and maintaining portfolio quality. The position also supports digital enablement and automation initiatives to enhance customer experience and operational efficiency.

Key Responsibilities

Primary Responsibilities

• - Acquire car loan customers within the identified segment and catchment area.
• - Meet and exceed monthly targets for new customer acquisition by analyzing transaction banking needs.
• - Provide regular feedback to Relationship Managers on customer requirements and business opportunities.
• - Ensure adherence to selling norms and standard operating procedures (SOPs) defined by the organization.
• - Maintain strict compliance with internal policies and external regulatory guidelines.
• - Ensure high-quality sourcing in line with the bank’s credit and operational policies.

Secondary Responsibilities

• - Foster a team environment focused on automation and digital enablement to meet customer needs effectively.
• - Drive initiatives aligned with the bank’s rapid growth targets.

What We Are Looking For

Education

• - Graduate in any discipline.
• - Postgraduate qualification is preferred.

Experience

• - 0 to 4 years of relevant experience in sales, preferably in car loans or retail lending.

Skills and Attributes

• - Excellent verbal and written communication skills in English are essential.
• - Customer-centric approach with a focus on service excellence.
• - Ability to analyze customer needs and identify business opportunities.
• - Knowledge of car loan products and banking operations.
• - Commitment to compliance and operational discipline.
• - Adaptability to work in a fast-paced, target-driven environment.
• - Familiarity with digital banking tools and automation practices.