Sales Manager-Personal Loan (Direct Sales Team)

IDFC FIRST Bank; Agra District; On-site; INR 480,000 - 720,000; Full time

Job summary

IDFC FIRST Bank is seeking a Sales Manager - Personal Loan to drive customer acquisition and cross-sell in a Pan India framework. The role involves direct customer interaction, explaining banking products, and serving as a link between customers and the bank to ensure best-in-class service.

You will mentor a team, monitor targets, and ensure adherence to selling norms, SOPs and regulatory guidelines while maximizing lifetime customer value through proactive relationship management.

Qualifications

• Graduate or postgraduate with 1+ years of sales experience.
• Knowledge of Personal Loan products or banking preferred.

Responsibilities

• Acquisition of Personal Loan customers in the identified segment.
• Meet and exceed defined targets of new customer acquisitions month on month by analyzing customer banking needs.
• Provide regular feedback to RM on opportunities and customer needs.
• Ensure adherence to selling norms and SOPs defined by the organization.
• Ensure strict compliance with internal guidelines and external regulations.
• Ensure quality sourcing in line with the Bank's policy.

Education

Graduate - Any

Postgraduate - Any

Job description

Job Requirements

Job Requirements

Job Title - Sales Manager - Personal Loan

Place of work: Pan India

Business Unit - Retail Banking

Function - Retail Banking

Job Purpose: The role entails direct customer interaction and is responsible for acquisition of Personal Loan customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to supervise catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.

Roles & Responsibilities

• Acquisition of Personal Loan customers in the identified segment
• Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer
• Provide regular feedback to RM on opportunities and customer needs
• Ensure adherence to selling norms and SOPs defined by the organization
• Ensure strict compliance with internal guidelines and external regulations.
• Ensure quality sourcing in line with the Bank's policy.

Managerial & Leadership Responsibilities

Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity Create environment for team to focus on automation and digital enablement to fulfil customer& needs holistically Attract & retain best-in class talent to meet Bank's rapid growth targets.

Educational Qualifications

Graduate - Any

Postgraduate - Any

Experience: Minimum of 1+ Years