Sales Manager-Personal Loan (Direct Sales Team)

Idfc First Bank Limited; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Idfc First Bank Limited in Pan India is seeking a Sales Manager - Personal Loan to drive customer acquisition and close Personal Loan deals across national operations. You will engage directly with customers, explain banking products, and ensure best-in-class service with a focus on growth.

The role also involves supervising catchment mapping, collecting customer feedback, and converting opportunities to deepen relationships and maximize lifetime value for the bank.

Qualifications

• Minimum 1+ years of relevant sales experience.
• Graduation in any field (Graduate or Postgraduate) is required.

Responsibilities

• Acquisition of Personal Loan customers in the identified segment.
• Meet and exceed defined targets of new customer acquisitions month by month.
• Provide regular feedback to RM on opportunities and customer needs.
• Ensure adherence to selling norms and SOPs defined by the organization.
• Ensure strict compliance with internal guidelines and external regulations.
• Ensure quality sourcing in line with Bank's policy.

Skills

Customer interaction

Sales target achievement

Banking product knowledge

Education

Graduate

Postgraduate

Job description

Job Requirements

Job Title - Sales Manager - Personal Loan

Place of work: Pan India
Business Unit - Retail Banking
Function - Retail Banking
Job Purpose: The role entails direct customer interaction and is responsible for acquisition of Personal Loan customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to supervise catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.

Roles & Responsibilities

• Acquisition of Personal Loan customers in the identified segment


• Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer


• Provide regular feedback to RM on opportunities and customer needs


• Ensure adherence to selling norms and SOPs defined by the organization


• Ensure strict compliance with internal guidelines and external regulations.


• Ensure quality sourcing in line with the Bank's policy.

Managerial & Leadership Responsibilities

Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity Create environment for team to focus on automation and digital enablement to fulfil customer& needs holistically Attract & retain best-in class talent to meet Bank's rapid growth targets.

Educational Qualifications

Graduate - Any
Postgraduate - Any

Experience: Minimum of 1+ Years