Sales Manager

Startek (Aegis Customer Support Services Pvt. Ltd.); Lucknow; In loco; INR 900.000 - 1.500.000; Tempo pieno

Descrizione del lavoro

Startek (Aegis Customer Support Services Pvt. Ltd.) in Lucknow, India seeks an experienced Sales Manager to lead a high-performing team and drive revenue growth.

You will develop and execute sales strategies, manage client relationships, and ensure top-tier customer service while aligning with company goals. The role requires steering operations, mentoring sales professionals, and leveraging market insights to optimize pricing and promotions.

Competenze

• 8-9 years of experience in sales leadership roles.
• Proven track record of achieving sales targets in B2C/BPO sectors.
• Strong understanding of business development, including market research and competitive analysis.
• Excellent communication, negotiation, and problem-solving skills.

Mansioni

• Manage sales operations to meet targets with efficient resource use and effective team management.
• Develop and implement business development strategies to identify opportunities and build client relationships.
• Lead a team of sales professionals, guiding customer service standards, product knowledge, and sales techniques.
• Analyze market trends and competitor activity to inform pricing, promotions, and strategy.
• Collaborate with cross-functional teams to drive operational improvements through process optimization.

Conoscenze

Team leadership

Strategic sales planning

Negotiation

Market analysis

Descrizione del lavoro

Roles and Responsibilities

• Manage sales operations to achieve targets, ensuring efficient use of resources and effective team management.
• Develop and implement strategies for business development, identifying new opportunities and building relationships with clients.
• Lead a team of sales professionals, providing guidance on customer service standards, product knowledge, and sales techniques.
• Analyze market trends and competitor activity to inform strategic decisions on pricing strategy and promotions.
• Collaborate with cross-functional teams to drive operational improvements through process optimization.

Desired Candidate Profile

• 8-9 years of experience 2 Year on Paper as Manager Sales in B2C/BPO sales or related field.
• Proven track record in achieving sales targets with excellent leadership skills.
• Strong understanding of business development principles, including market research and competitive analysis.
• Excellent communication, negotiation, and problem-solving skills.