Sales Manager

IIFL Home Finance; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

IIFL Home Finance Ltd. in Gurugram is seeking an experienced Branch Manager to lead branch operations and drive growth in home loan and mortgage products.

You will manage sales teams, build lender relationships, monitor performance, ensure compliance, and deliver a superior customer experience across all branch activities.

This leadership role requires strong negotiation, networking and analytical skills, with a proactive attitude to achieve targets and protect asset quality.

Qualifications

• Experience leading branch sales teams.
• Ability to drive business development and growth.
• Strong networking and negotiation skills.
• Excellent interpersonal and communication skills.
• Self-motivated with bias for action in a high-pressure environment.
• Analytical skills to track performance and profitability.

Responsibilities

• Manage branch sales operations and ensure compliance.
• Drive home loan business growth through various channels.
• Build relationships with customers and builders for cross-sell opportunities.
• Develop strategies to achieve branch sales targets.
• Monitor portfolio performance and implement corrective actions.
• Collaborate with risk to streamline loan processes and control NPAs.
• Oversee collections for acquired portfolios.
• Track market trends and customer feedback to refine strategy.
• Execute promotional campaigns to boost customer acquisition.

Skills

Sales leadership

Team management

Business development

Negotiation

Networking

Interpersonal communication

Problem solving

Bias for action

Tools

Excel

Sales MIS tools

Job description

JobPurpose:

The role isresponsible for leading branch operations and driving business growth for home loan and mortgage products. It involves achieving sales targets through team management, market development, and strategic partnerships. The position focuses on expanding customer acquisition, ensuring compliance, maintaining portfolio quality, and delivering a superior customer experience across all branch activities.

KeyResponsibilities:

• Manage overall branch sales operations, including business development, customer service, and compliance.
• Drive home loan business growth through direct sourcing, DSA and open-market channels.
• Build and maintain strong customer and builder relationships to maximize business value and cross-sell opportunities.
• Develop and implement strategies to achieve branch sales targets.
• Monitor branch portfolio performance and implement corrective measures.
• Ensure adherence to regulatory guidelines, internal policies, and audit requirements.
• Collaborate with Operations and Risk teams to streamline loan processes, maintain portfolio quality, and control NPAs.
• Oversee collections for acquired portfolios to ensure healthy asset quality.
• Track market trends, competitive activities, and customer feedback; recommend strategies to enhance business outcomes.
• Execute promotional campaigns, contests, and innovative initiatives to boost customer acquisition.

SkillsRequired:

• Proven ability to lead sales teams and manage branch-level PL.
• Strong business development, networking, negotiation, and influencing skills.
• Excellent interpersonal, communication, and problem-solving abilities.
• High motivation, self-starter attitude, and bias for action in a high-performance environment.
• Strong analytical skills to track performance and drive profitability.
• Working knowledge of Excel and sales MIS tools