Relationship Manager

IIFL Home Finance Ltd.; Proddatur; On-site; INR 600,000 - 1,200,000; Full time

Job summary

IIFL Home Finance Ltd. is seeking a dynamic Branch Sales Leader in India to drive home loan growth through direct sourcing, builder tie-ups, and channel partnerships.

You will manage end-to-end branch operations, lead a sales team, and ensure regulatory and risk compliance while maximizing cross-sell opportunities. The role requires 2-5 years in BFSI mortgage sales, strong local market knowledge, and a graduate degree.

Qualifications

• 2-5 years of experience in Home Loan or Mortgage Sales within BFSI/NBFC; exposure to Loans Against Property preferred.
• Direct customer acquisition and channel sales experience; strong local market knowledge.

Responsibilities

• Manage overall branch sales operations including business development, customer service, and compliance.
• Drive home loan business growth through direct sourcing, connectors, builder tie-ups, and open-market channels.
• Build and maintain relationships to maximize business value and cross-sell opportunities.
• Lead, train, and motivate the sales team; recruit high-performing talent and foster engagement.
• Develop and implement strategies to achieve branch sales targets.
• Monitor branch portfolio performance and implement corrective measures.
• Ensure adherence to regulatory guidelines, internal policies, and audit requirements.
• Collaborate with Operations and Risk to streamline loan processes, maintain portfolio quality, and control NPAs.
• Oversee collections for acquired portfolios to ensure healthy asset quality.
• Track market trends, competition, and customer feedback; suggest growth strategies.
• Execute promotional campaigns and initiatives to boost customer acquisition.

Skills

Lead sales teams

Business development

Communication

Motivation

Analytics

Excel/MIS skills

Education

Graduate degree

Tools

Excel

Sales MIS tools

Job description

Key Responsibilities:

• Manageoverall branch sales operations, including business development, customerservice, and compliance.
• Drivehome loan business growth through direct sourcing, connectors, builder tie-ups, and open-marketchannels.
• Buildand maintain strong customer and builder relationships to maximize businessvalue and cross-sell opportunities.
• Lead,train, and motivate the sales team; recruit high-performing talent whilefostering engagement.
• Developand implement strategies to achieve branch sales targets.
• Monitorbranch portfolio performance and implement corrective measures.
• Ensureadherence to regulatory guidelines, internal policies, and audit requirements.
• Collaboratewith Operations and Risk teams to streamline loan processes, maintain portfolioquality, and control NPAs.
• Overseecollections for acquired portfolios to ensure healthy asset quality.
• Trackmarket trends, competitive activities, and customer feedback; recommendstrategies to enhance business outcomes.
• Executepromotional campaigns, contests, and innovative initiatives to boost customeracquisition.

Skills Required:

• Provenability to lead sales teams and manage branch-level PL.
• Strongbusiness development, networking, negotiation, and influencing skills.
• Excellentinterpersonal, communication, and problem-solving abilities.
• Highmotivation, self-starter attitude, and bias for action in a high-performanceenvironment.
• Stronganalytical skills to track performance and drive profitability.
• Workingknowledge of Excel and sales MIS tools

Educational Qualifications and Experience:

• 2-5years of experience in Home Loan or Mortgage Sales within BFSI/NBFC; exposureto Loans Against Property preferred.
• Priorexperience in direct customer acquisition and channel sales; strong localmarket knowledge and established regional network.
• Minimum Graduate

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