SALES EXECUTIVE - LEAD MANAGEMENT

PeopleStrong; Delhi; On-site; INR 300,000 - 420,000; Full time

Job summary

SULB Muthoot Fincorp invites an energetic business development professional to drive customer acquisition in the Delhi area. You will identify micro markets, engage quality referral partners, and perform cold calls to generate leads, while ensuring doorstep service and seamless loan processing.

The role emphasizes relationship building, cross-selling, and end-to-end support, including insurance upsell, with strong communication in local language and English.

Qualifications

• Strong presentation skills and ability to build relationships.
• Excellent communication in local language and English.
• Experience in business development and cross-selling.

Responsibilities

• Identify new micro markets in the two-wheeler segment.
• Empanel high-quality referral partners to scale loan business.
• Generate leads in the assigned branch area.
• Cold call to potential customers to create opportunities.
• Make daily sales calls as planned with BBM.
• Develop relationships with referral partners and connectors.
• Activate referral partners for new business.
• Provide doorstep service to customers at residence or office.
• Learn organization policies and source required documents.
• Bridge between customers and the branch during processing.
• Support end-to-end loan processing and collections basics.
• Cross-sell insurance to loan customers.

Skills

Strong presentation skills

Relationship Building

Stakeholder Management

Process Knowledge / Orientation

Cross Selling / Upselling

Business Development

Communication Skills (local & English)

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets - two wheeler segment and empanel good quality referral partners to scale up Two wheeler business loan.


• Work in the Area assigned by the Branch Business Manager and generate leads


• Cold Calling to the potential customer base to generate business


• Daily Sales Calls as per the Plan submitted to BBM


• To find, nurture and develop excellent relationship with the Referral Partners / Connectors


• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business


• To give doorstep service to customers – at their residence or office.


• To learn the Organization’s policies, and source files as per the policy.


• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager


• To Support the Customers in terms of end -to- end loan processing.


• To act as the Bridge between Customers and the Branch


• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.


• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.


• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills


• Relationship Building & Stake holder Management


• Process Knowledge/ Orientation


• Cross Selling / Upselling Skills


• Business Development


• Communication Skills – Proficiency in local language and English