RELATIONSHIP MANAGER -

Muthoot Fincorp Ltd.; Nagarkurnool; On-site; INR 250,000 - 500,000; Full time

Job summary

SULB Muthoot Fincorp is hiring a Business Development/Sales professional to drive customer acquisition in assigned markets. You will identify micro markets, onboard trusted referral partners, and generate qualified leads through cold calling and planned sales calls.

You will nurture partner relationships, facilitate end-to-end loan processing, and actively cross-sell insurance to customers, while serving as the company’s local face in the area.

Qualifications

• Experience in customer acquisition and micro-market expansion.
• Proven ability to build referral networks and empanel partners.
• Proficient in local language and English.
• Willingness to travel within assigned area and meet targets.

Responsibilities

• Deliver on customer acquisition through business development.
• Find new micro markets and empanel referral partners to scale up business.
• Cold calling to generate leads and daily sales calls as planned.
• Nurture relationships with referral partners and customers throughout the journey.
• Activate referral partners for new business and provide doorstep service.
• Bridge between customers and branch for end-to-end loan processing.
• Support soft bucket collections and early mortality activities.
• Cross-sell insurance to loan customers to safeguard assets.

Skills

Strong presentation skills

Relationship building

Process knowledge

Cross selling / upselling

Business development

Communication skills

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English