SALES EXECUTIVE – LEAD MANAGEMENT

PeopleStrong; Konaseema; On-site; INR 400,000 - 700,000; Full time

Job summary

SULB Muthoot Fincorp seeks a dynamic sales professional to drive customer acquisition and manage the customer journey across multiple championship areas. You will activate referral partners, generate leads, and maintain strong relationships with connectors in the assigned area.

In this role, you will perform cold calling, daily sales calls, and doorstep service, while supporting loan processing and cross-selling insurance to protect customers’ assets and health.

Qualifications

• Strong presentations and delivery skills.
• Excellent relationship management with stakeholders.
• Process orientation and ability to follow sales processes.
• Proven ability to cross-sell and upsell to customers.
• Market development and business-development mindset.
• Fluency in the local language and English; good communication.

Responsibilities

• Deliver on customer acquisition through business development.
• Manage customer journey across sales championship, process championship and product championship.
• Activate referral partners for new business and scale micro LAP/secured loans.
• Generate leads in assigned area and build a network of wholesale/retail partners.
• Cold call potential customers and conduct daily sales calls as planned by the BBM.
• Nurture relationships with referral partners and provide doorstep service to customers.
• Serve as the bridge between customers and the branch; support end-to-end loan processing.
• Support soft bucket collections and early mortality metrics.
• Promote insurance cross-sell to protect customers’ assets and health.
• Be the face of SULB Muthoot Fincorp in the assigned area.

Skills

Cold Calling

Daily Sales Calls

Relationship Building

Cross Selling

Upselling

Business Development

Communication Skills

Job description

Deliver on Customer Acquisition through business development

Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English