BRANCH SALES OFFICER

PeopleStrong; Chennai District; On-site; INR 400,000 - 800,000; Full time

Job summary

PeopleStrong is seeking a field-strong Sales/Business Development professional to drive customer acquisition and nurture referral partners. You will manage the customer journey and support end-to-end loan processing, while expanding market reach through proactive outreach and doorstep service.

Ideal candidates will excel in relationship building, cross-selling insurance to loan customers, and delivering customer-centric solutions in the assigned area.

Qualifications

• Strong presentation skills.
• Relationship building & stakeholder management.
• Process knowledge/orientation.
• Cross selling / upselling skills.
• Business development capability.
• Excellent communication in local language and English.

Responsibilities

• Drive customer acquisition and manage the customer journey.
• Activate and manage referral partners for new business.
• Identify micro markets and empanel quality referral partners.
• Make cold calls and daily sales calls as per plan.
• Develop relationships with referral partners and customers.
• Provide doorstep service and act as the bridge between customers and the branch.
• Support end-to-end loan processing and opportunities in the market.

Skills

Presentation

Relationship building

Stakeholder mgmt

Process orientation

Cross selling

Business development

Communication skills

Job description

Deliver on Customer Acquisition through business development

Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English