Sales Executive

Cloud Counselage Pvt Ltd; Mumbai; Hybrid; INR 300,000 - 500,000; Full time

Benefits offered by this job

Work from home & Flexible working hours

Rewarding commission structure

Professional development opportunities

Collaborative team environment

Opportunities to attend business events

Job summary

A dynamic technology firm is seeking a proactive Sales Executive to generate leads, manage pre-sales activities, and maintain post-sales engagement with customers. The ideal candidate should hold a diploma or bachelor’s degree in Business or Marketing, possess 1-2 years of relevant experience, and demonstrate excellent communication and persuasion skills. This position offers flexible working hours and opportunities for professional development within a supportive team environment.

Qualifications

• 1-2 years of proven experience as a Sales Executive or another relevant role.
• Strong understanding of sales principles and customer service practices.
• Experience in B2C sales with EdTech is preferable.

Responsibilities

• Identify and research potential clients and markets.
• Develop and execute lead generation strategies.
• Maintain and update the CRM system with accurate information.
• Conduct product demonstrations and presentations.
• Follow up with clients post-purchase to ensure satisfaction.

Skills

Excellent communication

Interpersonal skills

Persuasion skills

Adaptability

Proactivity

Education

Diploma/Bachelor's degree in Business or Marketing

Tools

MS Office

CRM software

Job description

The Sales Executive will be responsible vis‑a‑vis Startup Entrepreneurship Program (SEP) for generating leads, managing pre‑sales activities, converting leads into sales, and maintaining post‑sales engagement with customers. This role requires an ambitious, adaptive, and proactive individual with excellent communication and persuasion skills, who can develop trust with the customers.

Responsibilities

• Identify and research potential clients and markets
• Develop and execute lead generation strategies through various channels including cold calling, email campaigns, social media, and events
• Maintain and update the CRM system with accurate and detailed information on leads
• Collaborate with the marketing team to create compelling pre‑sales materials
• Outbound calling
• Engage with potential clients to understand their needs and requirements
• Conduct product demonstrations, presentations, query resolution sessions to showcase the value of our offerings
• Ensure enhanced customer experience and improved customer relationship

Conversion

• Conduct customer interviews to understand their suitability
• Follow up on leads and inquiries promptly
• Build strong relationships with prospects to convert them into customers
• Ensure a smooth transition from sales to the customer success team
• Follow up with clients post‑purchase to ensure satisfaction and address any issues or concerns
• Maintain ongoing relationships with clients to encourage repeat business and referrals.

Requirements

• Diploma/Bachelor's degree in Business, Marketing, or a related field
• 1‑2 years of proven experience as a Sales Executive or relevant role
• Experience in B2C sale with EdTech will be preferable
• Strong understanding of sales principles and customer service practices
• Excellent communication, interpersonal and persuasion skills
• Proficient in MS Office and CRM software
• Ambitious, Adaptive, Proactive

What We Offer

• Work from home & Flexible working hours
• Rewarding commission structure
• Professional development and career advancement opportunities
• A supportive and collaborative team environment
• Opportunities to attend Business Association and industry events

Job Location

Remote/Hybrid/In‑Office

Note

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