Sales Executive

Electronics Mart India; Gurugram District; Presencial; INR 600.000 - 900.000; Tempo integral

Resumo da vaga

Electronics Mart India Limited in Gurugram is seeking an Audio Solutions Sales Specialist to drive premium, solution-based sales in our retail showroom. You will conduct needs analyses, present immersive product demonstrations, and engineer integrated audio ecosystems combining hi-fi gear and smart home tech.

The role requires deep audio expertise, strong consulting skills, and a proactive, sales-driven mindset to build long-term client relationships and manage quotes in the CRM.

Qualificações

• B2C consumer electronics or premium audio sales experience required.
• Strong ability to translate technical specs into customer value.
• Proven consultative or solution-based selling skills.
• Comfort with premium showroom demonstrations and design quotes.

Responsabilidades

• Consultative Solution Selling: Conduct detailed needs-analyses with walk-in clients, architects, and designers to map out custom acoustic solutions tailored to their budget, aesthetics, and structural layout.
• Immersive Product Demonstrations: Curate emotional, high-impact listening experiences in showroom, demonstrating premium headphones, home theatre systems, and turntable setups.
• Ecosystem Engineering: Design and pitch integrated audio ecosystems rather than single products.
• Relationship & Pipeline Management: Follow up with clients, manage custom design quotes, and maintain a client pipeline in the CRM.
• Cross-Functional Collaboration: Work with installation and technical service teams to ensure delivery and calibration.
• Merchandising & Inventory Integrity: Maintain demo rooms, ensure calibration and firmware updates.
• Continuous Product Mastery: Stay updated on trends, wireless streaming protocols, spatial audio tech and new releases.

Conhecimentos

Retail sales

Audio knowledge

Communication skills

Upselling

CRM familiarity

Flexible hours

Ferramentas

POS software

CRM software

Smart home platforms

Descrição da vaga

Role & responsibilities

Job Title: Audio Solutions Sales SpecialistDepartment: Retail Sales & DesignReports To: Sales BDM

Job Summary

We are seeking a passion-driven, high-energy Audio Solutions Sales Specialist to join our retail team. In this role, you will move far beyond traditional transactional retail. You will practice true solution-based selling, transforming how our clients experience sound in their homes, businesses, and personal spaces. Rather than just selling standalone components, you will act as a consultative audio designer uncovering customer needs, conducting live acoustic demonstrations, and engineering bespoke ecosystem packages (combining premium hi-fi audio, multi-room streaming, smart home automation, and professional integration services).

If you are an audiophile with a talent for converting complex technical specifications into breathtaking sensory experiences, this role is designed for you.

Key Responsibilities

• Consultative Solution Selling: Conduct detailed needs-analyses with walk-in clients, architects, and designers to map out custom acoustic solutions tailored to their budget, aesthetics, and structural layout.
• Immersive Product Demonstrations: Curate emotional, high-impact listening experiences in our showroom, masterfully demonstrating the nuances of premium headphones, home theatre systems, active/passive speakers, and turntable setups.
• Ecosystem Engineering: Design and pitch complete, integrated solutions rather than single products bundling amplifiers, DACs, cabling, power conditioning, acoustic treatments, and professional installation packages.
• Relationship & Pipeline Management: Proactively follow up with prospective clients, manage custom design quotes, and maintain a client pipeline within the CRM to foster long-term loyalty and repeat business.
• Cross-Functional Collaboration: Partner directly with our internal custom installation and technical service teams to ensure seamless delivery and calibration of complex audio setups.
• Merchandising & Inventory Integrity: Maintain pristine, fully operational high-fidelity demo rooms, ensuring all equipment is perfectly calibrated and firmware is up to date.
• Continuous Product Mastery: Stay at the absolute forefront of industry trends, wireless streaming protocols (e.g., Roon, Sonos, BluOS), spatial audio technologies, and new high-end audio releases.

Preferred candidate profile

• Experience: Minimum 24 years of high-end retail sales, consumer electronics, or B2C technology sales experience, with a proven track record of consultative or solution-based selling.
• Audio Expertise: Deep, practical knowledge of audio concepts (e.g., impedance matching, room acoustics, digital-to-analog conversion, component synergy, and home theater calibration).
• Communication Power: Elite interpersonal skills with the ability to translate complex technical jargon (frequencies, watts, codecs) into simple, value-driven benefits that resonate with casual listeners.
• Sales Drive: A target-driven mindset focused on maximizing average order value (AOV) through logical upselling and service attachment, without sacrificing customer trust.
• Technical Agility: Familiarity with modern retail CRM systems, point-of-sale (POS) software, and smart home eco-systems (Apple Home, Google Home, Alexa).
• Flexibility: Availability to work dynamic retail hours, including weekends and premium store events.