Sales Executive

Concept Kart Pvt Ltd; Delhi; On-site; INR 300,000 - 520,000; Full time

Job summary

Concept Kart Pvt Ltd is seeking a Sales Executive to join its offline retail team in Delhi. You will provide customers with an informative and premium buying experience, identify preferences, and tailor recommendations of IEMs, headphones, DACs, amplifiers and accessories.

The role involves demonstrations, handling queries, and building long-term customer relationships to drive repeat business, with opportunities to deepen knowledge of premium consumer electronics and audio technologies.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer-handling and convincing abilities.
• Passion for sales, audio products and technology.
• Basic understanding or willingness to learn about IEMs, headphones, DACs, amplifiers and audio accessories and other tech gadgets.
• Ability to understand technical product specifications and explain them to customers.
• Good negotiation and problem-solving skills.
• Prior experience in retail sales, consumer electronics, premium products or audio products will be an advantage.
• Freshers with strong knowledge/interest in audio products are also welcome to apply.

Responsibilities

• Identify customer preferences based on music taste, usage, budget and listening requirements.
• Assist walk-in customers and understand their audio requirements.
• Recommend suitable IEMs, headphones, DACs, amplifiers, DAPs, cables and other audio accessories.
• Explain product specifications, features, sound characteristics, compatibility and pricing in a simple manner.
• Conduct product demonstrations and listening sessions for customers.
• Compare different products and help customers make informed purchase decisions.
• Suggest complementary products such as DAC/Amp, cables, ear tips and accessories wherever relevant.
• Handle customer queries, objections and product-related concerns professionally.
• Maintain strong relationships with customers and encourage repeat purchases.
• Stay updated with new products, brands, audio technologies and market trends.
• Coordinate with the inventory/operations team regarding product availability and stock requirements.
• Maintain accurate sales records and provide regular sales updates to the reporting manager.

Skills

Communication

Customer handling

Sales passion

Audio product knowledge

Technical explanation

Negotiation skills

Retail electronics experience

Freshers welcome

Job description

We are looking for a Sales Executive to join our offline retail team and provide customers with an informative and premium buying experience.

Key Responsibilities

• Identify customer preferences based on music taste, usage, budget and listening requirements.
• Assist walk-in customers and understand their audio requirements.
• Recommend suitable IEMs, headphones, DACs, amplifiers, DAPs, cables and other audio accessories.
• Explain product specifications, features, sound characteristics, compatibility and pricing in a simple manner.
• Conduct product demonstrations and listening sessions for customers.
• Compare different products and help customers make informed purchase decisions.
• Suggest complementary products such as DAC/Amp, cables, ear tips and accessories wherever relevant.
• Handle customer queries, objections and product-related concerns professionally.
• Maintain strong relationships with customers and encourage repeat purchases.
• Stay updated with new products, brands, audio technologies and market trends.
• Coordinate with the inventory/operations team regarding product availability and stock requirements.
• Maintain accurate sales records and provide regular sales updates to the reporting manager.

Why Join Concept Kart?

• Work with a wide range of premium audio products and international audio brands.
• Opportunity to develop strong knowledge of the rapidly growing audiophile market.
• Interact directly with audiophiles, music enthusiasts and technology-focused customers.
• Build expertise in premium consumer electronics and consultative selling.

Required Skills

What We Are Looking For

• Excellent communication and interpersonal skills.
• Strong customer-handling and convincing abilities.
• Passion for sales, audio products and technology.
• Basic understanding or willingness to learn about IEMs, headphones, DACs, amplifiers and audio accessories and other tech gadgets.
• Ability to understand technical product specifications and explain them to customers.
• Good negotiation and problem-solving skills.
• Prior experience in retail sales, consumer electronics, premium products or audio products will be an advantage.
• Freshers with strong knowledge/interest in audio products are also welcome to apply.