Demonstration Specialist

Ample Technologies Pvt Ltd; Hyderabad; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Humane work environment

Growth-oriented culture

Continuous learning opportunities

Compensation in line with industry standards

Job summary

A leading technology firm in Hyderabad is seeking a sales professional to maximize the sale of Audio/Video products while ensuring exceptional customer satisfaction. The role involves achieving sales goals, evaluating customer needs, and managing both sales and post-sales activities. The ideal candidate should possess excellent communication skills, a flair for selling, and a passion for technology. An immediate joiner or a candidate with a maximum of 10 days notice is preferred for this dynamic role.

Qualifications

• Preferably looking for immediate joiners or those with a max 10 days notice period.
• Customer-focused with patience and adaptability.
• Willing to take initiatives and possess high energy level.
• Proactive with ability to persuade customers and close sales.

Responsibilities

• Maximize sales of Audio/Video products at the store.
• Achieve store sales goals and ensure customer satisfaction.
• Evaluate customer requirements and provide best solutions.
• Model excellence in product demonstrations.
• Ensure store hygiene and proper functioning of products.
• Coordinate back office activities and manage inventory.
• Handle post-sales activities like payment collection and invoicing.
• Manage external vendors and handle customer escalations.
• Respond to customer emails within 24 hours for support.

Skills

Adaptability

Excellent communication skills

Customer service orientation

Flair for selling

Passion for technology

Job description

We value our team members, and you can look forward to-

• Humane work environment with strong focus on people's well-being
• Work Culture that is growth oriented and fun
• Continuous learning - on the job as well as through programs, and mentoring
• Compensation in line with the best in the industry

Ample is a 29 year old organisation. What does it mean for you?

• We are a stable organisation with over 29 years of experience in SI / IT - in an environment where companies rarely cross 10
• We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades.
• We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant.

The foundation for future growth is on the following foundations-

• Globally revered brands in partnerships with Ample - in the enterprise and retail industry
• You would be representing a brand that the market has revered and valued over two decades.
• We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion. This will need leaders who can take the mantle of responsibility towards this opportunity.
• Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine.

We live our vision and values-

• Our customers and team members experience this every day, making it a place to be for anyone engaging with us.
• We have an open culture where people are expected to focus on “what-is-right” instead of “who-is-right”. Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation.

Roles and Responsibilities

• Maximize The Sale Of Audio/Video Products At The Store, Ensuring Optimum Customer Satisfaction.
• Achieve Sales Goals Relative To Store Target.
• Evaluating The Customers Requirement By Following The Bose Customer Engagement Standards To Provide Best Solutions.
• Model Excellence In Theater Show Presentation/Product Demonstration To Walk-In Customers As Per Predefined Script.
• Ensuring Store Hygiene And Presentability /Functioning Of Products On Display.
• Coordinating Activities At The Back Office, Managing Inventory And Managing Payment Reconciliation With Bank.
• Responsible For Executing Post Sales Activities Like Payment Collection, Invoicing, Product Delivery And Installation.
• Managing External Vendors Like Mall Management Team Or SIS Partners, Logistics And Stationary Vendors On A Daily Basis.
• Handling Pre/Post Sales Customer Escalations And Queries.
• Respond To Customer E-Mails Within 24 Hours From Receipt As Per Guidance Provided By Supervisor. Interaction With Cross-Functional Departments For Operational Support.
• Requisites: Adaptability Contributes To Team Success Preferably Looking For Immediate Joiners Or Having Max 10 Days Notice Days Working Shift [1 Full Day And 2 Half Day]
• Should have excellent communication skills Flair for selling Passion for Technology
• Must be customer service oriented, patience, adaptability & persuasiveness.
• Must be willing to take initiatives and should possess high energy level, integrity & clarity in thoughts.