Role & responsibilities
Role Overview
We are seeking technically strong and commercially driven Sales Engineers with 35 years of industrial sales experience in valves, pumps, and/or hydraulic products. The ideal candidate will have experience selling reputed brands, strong application and process knowledge, established customer relationships, and the ability to independently manage the complete business cycle from lead generation and technical selection to order closure, delivery coordination, and payment follow-up.
Key Responsibilities
1. Sales & Business Development
- Develop new business opportunities and grow sales of valves, pumps, and hydraulic products across relevant industries.
- Manage and expand relationships with existing customers while identifying and acquiring new customers.
- Conduct regular customer visits, understand requirements, and build a strong sales pipeline.
- Promote the company’s authorized product portfolio and identify cross-selling opportunities across represented brands.
- Achieve agreed sales, order booking, gross margin, and collection targets.
- Develop business with end users, OEMs, EPC contractors, consultants, and industrial customers.
2. Technical & Application Support
- Understand customer applications, process conditions, operating parameters, and technical specifications.
- Recommend suitable valves, pumps, and hydraulic products based on application requirements and manufacturer guidelines.
- Interpret datasheets, P&IDs, technical specifications, and RFQs; coordinate with principals and internal technical teams where required.
- Prepare technical and commercial offers, product comparisons, and supporting documentation.
- Coordinate technical discussions, product presentations, troubleshooting, and site visits with customers and principals.
- Maintain up-to-date knowledge of product features, applications, industry standards, and competing products.
3. Complete Business Cycle Ownership
- Manage opportunities from lead generation and enquiry receipt through technical clarification, quotation, negotiation, and order closure.
- Coordinate with customers, principals, procurement, service, and internal teams to ensure timely order execution.
- Follow up on order status, dispatch, delivery, commissioning or service support, as applicable.
- Monitor outstanding payments and coordinate collection follow-ups with customers and the accounts team.
- Maintain accurate CRM/sales reports, visit reports, forecasts, and competitor or market intelligence.
- Resolve customer concerns proactively and maintain long-term customer satisfaction.
Required Qualifications & Experience
- Diploma or Bachelor’s degree in Mechanical, Chemical, Electrical, Instrumentation, or a related engineering discipline.
- 3–5 years of relevant experience in industrial sales, preferably involving valves, pumps, fluid handling, or hydraulic products.
- Experience selling products from reputed industrial brands is strongly preferred.
- Good technical understanding of valves, pumps, and/or hydraulic products, with practical application and process knowledge.
- Established relationships with industrial customers, end users, OEMs, EPC contractors, or consultants.
- Ability to understand technical requirements and convert them into appropriate commercial proposals.
- Good communication, presentation, negotiation, planning, and follow-up skills.
- Proficiency in MS Office; experience with CRM or sales reporting tools is an advantage.
- Willingness to travel for customer visits and business development as required.
Preferred candidate profile
- A hands-on sales professional with sound technical knowledge—not limited to quotation preparation or order follow-up.
- Confident in customer meetings and capable of discussing applications and process requirements.
- Able to build trust with customers and maintain strong, long-term business relationships.
- Commercially aware, target-oriented, proactive, and accountable for business results.
- Capable of managing the complete sales cycle with minimal supervision.