Sales Engineer / Senior Sales Engineer

Ciel HR; Navi Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Ciel HR in Navi Mumbai seeks a dynamic Sales Engineer to drive new business and manage key customer accounts for elevator and escalator projects. You will own the complete sales cycle from enquiry to order booking, ensuring profitability and strong customer satisfaction.

The role requires experience in B2B sales, contract management, and cross-functional coordination with design, costing, and engineering teams. Strong negotiation skills are essential.

Qualifications

• Bachelor's degree in engineering or equivalent.
• MBA in Marketing is a plus.

Responsibilities

• Generate new enquiries and develop business in assigned territory/segment.
• Manage key accounts and build long-term relationships with developers, builders, consultants, architects, PMCs, EPC contractors and corporate clients.
• Conduct customer visits, presentations and technical discussions.
• Review tenders, BOQs, specifications and contractual requirements.
• Prepare techno-commercial quotations and ensure timely submission.
• Coordinate with design, costing and engineering teams for optimized solutions.
• Negotiate pricing, payment terms, delivery schedules and contracts.
• Convert enquiries into profitable orders while achieving target margins.
• Coordinate project handover with manufacturing, planning, installation, finance and procurement teams.
• Maintain CRM, weekly MIS, quotation tracker and sales pipeline.
• Support collection of outstanding payments and resolve billing issues.
• Monitor competitor activities and provide market intelligence.

Skills

B2B Sales

Key Account Management

Business Development

Tendering & Bid Management

Quotation Preparation

Commercial Negotiation

Contract Management

CRM & ERP knowledge

Presentation & Communication

MS Office

Analytical Thinking

Leadership & Teamwork

Education

Bachelor's Degree in Mechanical/Electrical/Electronics/Civil Engineering or equivalent

MBA (Marketing) preferred

Job description

Role & responsibilities

Position Summary

Responsible for driving new business opportunities and managing key customer accounts for

high-value elevator and escalator projects. Owns the complete sales cycle from enquiry

generation to order booking while ensuring profitability, customer satisfaction and coordination

with internal teams.

Key Responsibilities

• Generate new enquiries and develop business in assigned territory/segment.
• Manage key accounts and build long-term relationships with developers, builders, consultants, architects, PMCs, EPC contractors and corporate clients.
• Conduct customer visits, presentations and technical discussions.
• Review tenders, BOQs, specifications and contractual requirements.
• Prepare techno-commercial quotations and ensure timely submission.
• Coordinate with design, costing and engineering teams for optimized solutions.
• Negotiate pricing, payment terms, delivery schedules and contracts.
• Convert enquiries into profitable orders while achieving target margins.
• Coordinate project handover with manufacturing, planning, installation, finance and procurement teams.
• Maintain CRM, weekly MIS, quotation tracker and sales pipeline.
• Support collection of outstanding payments and resolve billing issues.
• Monitor competitor activities and provide market intelligence.

Key Performance Indicators (KPIs)

• Order booking
• Revenue achievement
• Gross margin
• Hit ratio
• New customer acquisition
• Key account retention
• Forecast accuracy
• Customer satisfaction
• Collection performance
• CRM accuracy

Qualifications

• Bachelor's Degree in Mechanical/Electrical/Electronics/Civil Engineering or equivalent.
• MBA (Marketing) preferred.

Experience

• Sales Engineer: 25 years.
• Senior Sales Engineer: 5–8 years.
• Assistant Manager: 8–12 years handling major projects and key accounts.

Required Skills

• B2B Sales
• Key Account Management
• Business Development
• Tendering & Bid Management
• Quotation Preparation
• Commercial Negotiation
• Contract Management
• Customer Relationship Management
• Presentation & Communication
• MS Office, CRM and ERP knowledge
• Analytical and problem‑solving ability
• Leadership, ownership and teamwork

Preferred Industries

• Elevator & Escalator
• Construction
• Infrastructure
• Building Materials
• HVAC
• Capital Equipment
• Engineering / Heavy Engineering

Career Progression

• Sales Engineer Senior Sales Engineer Assistant Manager Deputy Manager
• Manager Senior Manager Sales Head – Major Projects

Key Stakeholders

External

• Developers & Builders
• Architects
• Project Management Consultants (PMCs)
• MEP Consultants
• EPC & General Contractors
• Corporate Clients
• Government Authorities
• Facility Management Companies

Internal

• Sales Head
• Regional Sales Team
• Engineering
• Costing
• Planning
• Manufacturing
• Installation
• Service
• Finance
• Procurement
• Sales Coordination
• Contracts & Legal

Success Profile

The ideal candidate is a proactive, customer-focused sales professional capable of independently managing the complete sales lifecycle for major projects. The role requires strong technical and commercial acumen, excellent stakeholder management, negotiation skills, cross-functional coordination and the ability to consistently deliver profitable growth while maintaining high customer satisfaction.