Sales Engineer - Chennai

Zoho; Chennai District; On-site; INR 350,000 - 700,000; Full time

Job summary

Zoho in Chennai seeks a proactive sales professional to generate leads, follow up inquiries, and convert prospects into orders. You will work to meet sales targets while understanding technical and commercial requirements of clients.

Role involves delivering techno-commercial offers, coordinating with estimation and design teams, and supporting in-sales activities. CRM updates and market insights are part of the job.

Responsibilities

• Generate leads and follow up inquiries to convert prospects into orders.
• Meet or exceed sales targets in the assigned region/segment.
• Engage with customers, consultants, and contractors to understand technical and commercial requirements.
• Prepare and deliver technical presentations, product demonstrations, and client meetings.
• Support in preparation and submission of techno-commercial offers, quotations, and tender documentation.
• Coordinate with Estimation & Design teams for accurate proposals.
• Collect competitor intelligence, pricing trends, and market demand to support planning.
• Participate in exhibitions and seminars to enhance brand visibility.
• Act as liaison between customers and internal departments for smooth execution.
• Monitor delivery schedules, coordinate logistics, and support installation.
• Follow up on payments and close commercial transactions.
• Build long-term relationships with key accounts and consultants.
• Provide after-sales support including technical assistance and issue resolution.
• Gather customer feedback to improve product quality and service levels.
• Update sales reports, order status, pipeline forecasts, and CRM interactions.
• Report to Sales Manager on performance and market developments and update CRM/ERP with leads and orders information.

Job description

• Generate leads, follow up on inquiries, andconvert prospects into successful orders.
• Meet or exceed sales targets in the assignedregion/segment.
• Engage with customers, consultants, andcontractors to understand technical and commercial requirements.
• Prepare and deliver technical presentations,product demonstrations, and client meetings.
• Support in preparation and submission oftechno-commercial offers, quotations, and tender documentation.
• Coordinate with internal Estimation & Designteams for accurate proposals.
• Collect competitor intelligence, pricing trends,and market demand to support strategic planning.
• Participate in exhibitions, trade fairs, andtechnical seminars to enhance brand visibility.
• Act as a liaison between customers and internaldepartments (Production, Design, Quality, Service) for smooth projectexecution.
• Monitor delivery schedules, coordinatelogistics, and support installation as per commitments.
• Follow up on payments and ensure closure ofcommercial transactions.
• Build and maintain strong long-termrelationships with key accounts and consultants.
• Provide after-sales support, including technicalassistance and resolving customer issues.
• Gather customer feedback to improve productquality and service levels.
• Maintain and update sales reports, order status,pipeline forecasts, and customer interactions.
• Ensure timely reporting to the Sales Manager onsales performance and market developments.
• Update CRM/ERP systems with lead and orderinformation.