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Mployee.me is seeking a Technical Sales & Customer Handling professional in Pune to understand customer requirements and recommend automation products and solutions. You will coordinate with customers for technical enquiries, product selection, and application requirements, and prepare technical and commercial offers, ensuring feasibility and margins.
You will also maintain relationships, support the sales team to achieve targets, handle quotations, orders, payments, and logistics coordination
Understand customer technical requirements and recommend suitable automation products/solutions.
Coordinate with customers for technical enquiries, product selection, and application requirements.
Prepare technical and commercial offers based on customer requirements.
Coordinate with internal teams, principals/vendors, and customers for technical clarifications.
Generate enquiries and follow up with existing and prospective customers.
Develop and maintain strong customer relationships.
Support the sales team in achieving sales targets.
Prepare and submit quotations, techno-commercial offers, and proposals to customers.
Obtain and compare prices from suppliers/principals wherever required.
Follow up with customers on quotations and convert enquiries into orders.
Coordinate for Purchase Orders, order processing, and order confirmations.
Maintain proper records of quotations, enquiries, orders, and customer communications.
Coordinate with accounts/internal teams regarding payment follow-ups and outstanding payments.
Follow up with customers for timely payments and resolve commercial queries.
Coordinate with dispatch/logistics teams for order delivery and documentation.
Handle day-to-day commercial communication with customers and suppliers.
Regular follow-up on open enquiries and quotations.
Maintain sales pipeline and customer follow-up records.
Prepare regular sales and enquiry status reports.
Coordinate with the sales team for order execution and customer requirements.
Identify opportunities for increasing sales of automation products and solutions.
Diploma / B.E. / B.Tech in Electrical, Electronics, Instrumentation, Automation, or a related field.
Candidates with experience in Industrial Automation, Electrical/Automation Products, Control Panels, PLC, HMI, VFD/Drives, Sensors, Industrial Networking, or related products will be preferred.
We are looking for someone who is comfortable handling both technical and commercial responsibilities and can take ownership of the complete enquiry-to-order process.
Technical Understanding + Sales Follow-up + Quotation + Commercial Coordination + Payment Follow-up will be the key aspects of this role.