Sales Capability Specialist

Lactalis India; Chennai District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A multinational dairy company seeks a Sales Capability Specialist to develop and evaluate training for its sales force in Chennai. This role requires strong communication, leadership abilities, and technical skills specific to the dairy and FMCG industries. Candidates should possess a bachelor's degree, preferably an MBA, and have 3-6 years of relevant experience. Effective mentoring and adaptability to market changes are essential for successfully supporting the sales team's performance.

Qualifications

• Bachelor's degree in Marketing, Business Administration, or related field; MBA or advanced degree preferred.
• 3-6 years of experience in the industry.
• Business knowledge of Dairy Products/FMCG industry, Multinational Companies.

Responsibilities

• Develop, deliver, and evaluate training programs for the sales force.
• Utilize leadership abilities to mentor teams and encourage best practices.
• Adapt training methods to market changes and respond to training needs.

Skills

Product knowledge of dairy industry

Understanding of sales techniques

Data analysis

Excellent communication skills

Leadership and motivational abilities

Adaptability and problem-solving

Strong interpersonal skills

Time management

Education

Bachelor's degree in Marketing/Business Administration

MBA or advanced degree preferred

Tools

CRM systems

Learning Management Systems (LMS)

Job description

Overview

A Sales Capability Specialist in the Lactalis India GT Fresh is responsible for developing, delivering, and evaluating training programs tailored for sales force to increase their effectiveness and knowledge—especially regarding execution of selling skills in the field. The role combines the need for both strong soft skills and specific technical abilities to ensure the sales team achieves sustained, measurable success.

Responsibilities

• Develop, deliver, and evaluate training programs tailored for the sales force to increase their effectiveness and knowledge, with emphasis on execution of selling skills in the field.
• Utilize leadership and motivational abilities to mentor teams and encourage adoption of best practices.
• Adapt training methods to changing market or regulatory environments and respond proactively to training needs.

Qualifications

• Bachelor\'s degree in Marketing/Business Administration, or related field; MBA or advanced degree preferred.
• 3 – 6 Years
• Business Knowledge of Dairy Products/FMCG industry, Multinational Companies.

Skills and competencies

• product knowledge of dairy industry.
• Understanding of sales techniques, customer relationship management (CRM) systems, and using Learning Management Systems (LMS) to deliver or track training.
• Data analysis to gauge training effectiveness and sales performance improvements.
• Excellent communication and presentation skills—capable of translating technical product knowledge into clear, actionable steps for diverse audiences.
• Leadership and motivational abilities to mentor teams and encourage adoption of best practices.
• Adaptability and problem-solving—able to adjust training methods and respond to changing market or regulatory environments.
• Strong interpersonal skills for building rapport and managing relationships with trainees and stakeholders.
• Time management, organization, and a proactive approach to continuous learning.