Capability Manager

Crompton Greaves Consumer Electricals Limited; Mumbai; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Crompton Greaves Consumer Electricals Limited seeks a seasoned Sales Capability Manager to design, implement and optimize learning strategies across the sales organization. You will drive capability development, onboarding, coaching, and competency frameworks, aligning with business goals and market needs.

The role emphasizes TNA/TNI, content creation, and cross-functional collaboration with sales leadership, product teams, and HR to elevate sales productivity and performance.

Qualifications

• Identify capability gaps via TNA/TNI and suggest interventions.
• Design and deliver classroom, virtual, digital, and on-the-job training.
• Develop onboarding, orientation, and continuous learning programs.
• Create and maintain competency frameworks and learning materials.

Responsibilities

• Design and implement learning and development strategies aligned with business goals.
• Conduct TNA/TNI to identify gaps and select interventions.
• Deliver training programs across classroom, virtual, digital, and on-the-job formats.
• Monitor training effectiveness using assessments and business metrics.
• Partner with sales heads, product teams, HR to align priorities.

Skills

Sales capability

Learning and development

Coaching

Stakeholder management

Performance analytics

Training strategy

Education

Bachelor's degree in Commerce / Business Administration

Job description

Job Description:- Sales Capability Manager

Role Summary

We are seeking an experienced and results-oriented Capability Manager with extensive expertise in sales capability building, learning & development, training strategy, and performance enhancement. The role involves designing and implementing training interventions, creating competency frameworks, driving learning effectiveness, and collaborating with business stakeholders to improve sales productivity and organizational performance.

Key Responsibilities

Learning & Capability Development

• Design, develop, and implement comprehensive learning and development strategies aligned with business objectives.
• Conduct Training Needs Analysis (TNA) and Training Need Identification (TNI) to identify capability gaps and recommend appropriate interventions.
• Create and deliver classroom, virtual, digital, and on-the-job training programs.
• Develop onboarding, orientation, and continuous learning programs for new and existing employees.
• Drive capability-building initiatives for sales executives, frontline staff, managers, and channel partners.

Training Content & Program Management

• Develop training materials including product manuals, ready reckoners, one-pagers, learning nuggets, product updates, and knowledge repositories.
• Design learning content supporting product launches, process updates, compliance requirements, and sales excellence initiatives.
• Maintain and enhance learning systems and digital learning platforms for effective training delivery.

Performance Improvement & Coaching

• Monitor training effectiveness through assessments, evaluations, and business performance metrics.
• Conduct coaching and mentoring sessions for sales teams and managers.
• Design intervention plans for low-performing employees and teams.
• Facilitate targeted capability enhancement programs based on market insights and performance analysis.

Stakeholder Management

• Partner with business leaders, sales heads, product teams, regional managers, and HR teams to identify learning priorities.
• Ensure training initiatives address regional and business-specific requirements.
• Collaborate cross-functionally to align organizational capability goals with strategic business objectives.

Competency & Talent Development

• Develop and manage competency frameworks for various sales roles.
• Support succession planning and talent development initiatives.
• Design leadership development and first-time manager training programs.
• Drive employee growth through structured learning pathways and career development frameworks.

Educational Qualification

• Bachelor's Degree in Commerce, Business Administration, or equivalent