Retail Store Operations Manager- Premier Shopping & Entertainment Mall

Premier Shopping & Entertainment Mall; Pune District, Ahmednagar; On-site; INR 500,000 - 750,000; Full time

Job summary

Premier Shopping & Entertainment Mall in Pune is seeking a Store Operations Manager to oversee daily store activities, manage billing, and service desk operations. You will ensure smooth transactions, SOP compliance, and end-of-day reconciliations while monitoring cash handling and inventory movements.

The role focuses on driving KPIs, solving operational issues, and leading a team to deliver exceptional customer service.

Qualifications

• Graduate or MBA in Retail or Business.
• 5+ years of retail store operations experience.
• Knowledge of billing, cash & inventory.
• Strong leadership & problem-solving.
• Customer focused with good communication skill.

Responsibilities

• Manage daily store operations, billing, and service desk.
• Ensure smooth transactions and SOP compliance.
• Monitor cash handling and EOD reconciliation.
• Oversee stock movement and inventory control.
• Track KPIs and resolve operational issues.

Skills

Leadership

Problem-solving

Communication

Customer focus

Billing

Inventory

Education

Graduate / MBA in Retail or Business

Job description

Manage daily store operations, billing, and service desk
Ensure smooth transactions and SOP compliance
Monitor cash handling and EOD reconciliation
Oversee stock movement and inventory control
Track KPIs and resolve operational issues

Required Candidate profile

• Graduate / MBA in Retail or Business
• 5+ YOE retail store operations experience
• Knowledge of billing, cash & inventory
• Strong leadership & problem-solving
• Customer focused with good communication skill