Retail And Store Operations Manager

Mind A Mend; Pune District, Bengaluru; On-site; INR 350,000 - 520,000; Full time

Job summary

Mind A Mend in Pune, Maharashtra, is seeking a Store Operations Manager to oversee daily store activities, billing and service desk operations. You will lead a team to ensure smooth transactions, SOP adherence, and excellent customer service.

You will monitor cash handling, EOD reconciliation, stock movement, and KPI tracking, driving efficiency and reducing losses while maintaining compliance with company standards.

Qualifications

• Graduate or MBA in Retail or Business.
• 3+ years of retail store operations experience.
• Knowledge of billing, cash handling and inventory.
• Strong leadership and problem-solving abilities.
• Customer-focused with good communication skills.

Responsibilities

• Manage daily store operations, billing, and service desk
• Ensure smooth transactions and SOP compliance
• Monitor cash handling and EOD reconciliation
• Oversee stock movement and inventory control
• Track KPIs and resolve operational issues

Skills

Strong leadership

Problem-solving

Customer focus

Communication skills

Billing & cash handling

Inventory control

Store operations

Education

Graduate / MBA in Retail or Business

Job description

• Manage daily store operations, billing, and service desk
• Ensure smooth transactions and SOP compliance
• Monitor cash handling and EOD reconciliation
• Oversee stock movement and inventory control
• Track KPIs and resolve operational issues

Required Candidate profile

• Graduate / MBA in Retail or Business
• 3+ YOE retail store operations experience
• Knowledge of billing, cash & inventory
• Strong leadership & problem-solving
• Customer focused with good communication skill