Store Manager

Reliance Retail; Ernakulam, Kottayam, Thrissur; On-site; INR 600,000 - 800,000; Full time

Job summary

Reliance Retail is seeking an experienced Retail Manager to oversee daily store operations and drive sales growth. You will lead a team, manage floor activities, and ensure high standards of customer service and merchandise presentation.

The role emphasizes data-driven decision making, policy compliance, and the ability to improve profitability through effective people management and customer engagement.

Qualifications

• 6-11 years of experience in Retail Management or related field (FMCG industry preferred).
• Strong understanding of retail operations management principles and practices.
• Excellent communication skills for effective leadership and teamwork.
• Ability to analyze data to inform business decisions and drive results-oriented decision-making.

Responsibilities

• Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction.
• Oversee sales floor management, including visual merchandising, inventory control, and stock replenishment.
• Develop and implement strategies to drive sales growth, improve profitability, and enhance customer loyalty.
• Lead a team of retail staff members, providing guidance on product knowledge, sales techniques, and customer service standards.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Skills

Retail management

Team leadership

Sales analysis

Customer service

Job description

Roles and Responsibilities

• Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction.


• Oversee sales floor management, including visual merchandising, inventory control, and stock replenishment.


• Develop and implement strategies to drive sales growth, improve profitability, and enhance customer loyalty.


• Lead a team of retail staff members, providing guidance on product knowledge, sales techniques, and customer service standards.


• Ensure compliance with company policies, procedures, and regulatory requirements.

Desired Candidate Profile

• 6-11 years of experience in Retail Management or related field (FMCG industry preferred).


• Strong understanding of retail operations management principles and practices.


• Excellent communication skills for effective leadership and teamwork.


• Ability to analyze data to inform business decisions and drive results-oriented decision-making.