Job Summary
We are looking for an experienced and result-oriented Retail Store Manager to lead store operations, drive sales performance, and deliver an exceptional customer experience. The role involves managing daily store activities, achieving business targets, and ensuring brand standards are consistently maintained.
Key Responsibilities
- Manage end-to-end store operations including sales, inventory, VM, and customer experience
- Drive sales targets, revenue growth, and conversion ratios
- Lead, train, motivate, and monitor store staff performance
- Ensure high standards of customer service and resolve escalations effectively
- Maintain visual merchandising and store hygiene as per brand guidelines
- Monitor stock levels, handle replenishment, and reduce shrinkage
- Prepare daily/weekly sales reports and analyze store performance
- Ensure compliance with company policies and operational SOPs
Requirements
- Graduate in any discipline
- 3–6 years of experience in retail sales, with at least 1–2 years as Store Manager
- Strong leadership, communication, and interpersonal skills
- Proven ability to meet and exceed sales targets
- Customer-focused mindset with operational excellence
- Experience in lifestyle, furniture, mattress, or premium retail preferred
What We Offer
- Competitive salary and incentives
- Growth opportunities within a fast-growing retail brand
- Dynamic and performance-driven work environment