Retail Sales and Customer Service Executive - Direct Channel

Tata Capital Finance Ltd; Chennai; On-site; INR 300,000 - 420,000; Full time

Job summary

Tata Capital Finance Ltd in Chennai seeks a dynamic graduate to drive customer service and direct channel retail sales for housing products. The role emphasizes acquiring new clients, pre-screening segments, and building strong relationships with vendors and customers.

You will promote Tata Capital Finance Ltd products, ensure customer satisfaction, and maintain compliance with RBI regulations while expanding distribution channels in the city.

Qualifications

• Graduate in any discipline.

Responsibilities

• Achieving business targets by acquiring new client relationships and maintaining them.
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the Tata Capital Finance Ltd brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.

Education

Graduate in any discipline

Job description

Customer Service - Retail Sales - Direct Channel - Housing - DM - Chennai - Bharathi Salai - J Grades 10367 Achieving business targets as laid down by acquiring new client relationships and maintaining them.

• Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.