Customer Service - Sales

Tata Capital Finance Ltd; Chennai; On-site; INR 300,000 - 500,000; Full time

Job summary

Tata Capital Finance Ltd in Chennai is seeking a Graduate with a flair for customer service and sales to join our Housing EM sales team. The role focuses on acquiring and maintaining client relationships, driving cross-selling of products, and building a robust distribution network.

You will identify target areas, pre-screen segments, and ensure compliant processes under RBI guidelines while promoting the TCFSL brand through proactive customer engagement and promotions.

Qualifications

• Identify target areas for prospective business.
• Pre-screen customer segments as per organization norms.
• Ensure login and disbursement processes are completed.
• Understand customer needs and cross-sell multiple products.
• Execute sales promotions to build interest in the TCFSL brand.
• Build strong client relationships and vendor networks.
• Develop robust distribution channels.
• Ensure compliance with Audit and RBI regulations.

Responsibilities

• Achieve business targets by acquiring new client relationships and maintaining them.
• Identify target areas for prospective business and pre-screen segments.
• Drive login and disbursement activities with customers.
• Promote multiple products through proactive customer engagement.
• Maintain RBI regulatory compliance in daily operations.

Skills

Business development

Customer relationship

Cross-selling

Channel development

Education

Graduate in any discipline

Job description

Customer Service - Sales - Housing - EM - Sales - Chennai - Centennial Square - CRE *Tiruvallur*

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Graduate in any discipline

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.