Restaurant Shift Manager

Rapos Hospitality Pvt Ltd; Ernakulam; On-site; INR 600,000 - 900,000; Full time

Job summary

Rapos Hospitality Pvt Ltd in Kerala invites an experienced Operations Manager to oversee daily restaurant operations, supervise kitchen and dine-in staff, and ensure adherence to company policies.

You will drive customer service excellence, manage inventory and cost controls, uphold food safety standards, and support training and development to elevate team performance.

Qualifications

• Proven experience in a managerial role within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Knowledge of inventory management and cost control practices.
• Commitment to maintaining high standards of cleanliness and food safety.

Responsibilities

• Oversee daily restaurant operations, ensuring efficiency and adherence to company policies and procedures.
• Manage and motivate kitchen and dine-in staff, providing guidance and support to achieve optimal performance.
• Ensure exceptional customer service, addressing any issues promptly and maintaining a welcoming atmosphere.
• Monitor inventory levels, coordinate with suppliers, and ensure timely replenishment of stock.
• Maintain high standards of food quality and hygiene, ensuring compliance with health and safety regulations.
• Assist in cash handling, daily reconciliation, and budget management.
• Train new staff, conduct regular performance evaluations, and identify opportunities for professional growth.

Skills

Leadership

Team Management

Communication

Interpersonal Skills

Conflict Resolution

Inventory Control

Food Safety

Job description

• Operations Management: Oversee daily restaurant operations, ensuring efficiency and adherence to company policies and procedures.
• Staff Supervision: Manage and motivate kitchen and dine-in staff, providing guidance and support to achieve optimal performance.
• Customer Service: Ensure exceptional customer service, addressing any issues promptly and maintaining a welcoming atmosphere.
• Inventory Management: Monitor inventory levels, coordinate with suppliers, and ensure timely replenishment of stock.
• Quality Control: Maintain high standards of food quality and hygiene, ensuring compliance with health and safety regulations.
• Financial Oversight: Assist in cash handling, daily reconciliation, and budget management.
• Training and Development: Train new staff, conduct regular performance evaluations, and identify opportunities for professional growth.

Qualifications:

• Proven experience in a managerial role within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Knowledge of inventory management and cost control practices.
• Commitment to maintaining high standards of cleanliness and food safety.