Require a key account manager in noida

TestHiring; Dadri; Vor Ort; INR 500.000 - 1.000.000; Vollzeit

Zusammenfassung

A premier recruitment firm in Noida is looking for an experienced Key Account Manager. This role will serve as the primary liaison between corporate clients and internal departments, managing the entire account lifecycle. The ideal candidate will have a Bachelor's degree in Business Administration and 2-5 years of relevant experience. Responsibilities include developing client profiles and resolving client issues promptly, ensuring excellent service delivery. This is a full-time position requiring willingness to travel within Delhi.

Qualifikationen

• 2–5 years of proven experience in corporate account management or client services.
• Ability to manage multiple accounts while meeting deadlines.
• Willingness to travel within Delhi for client meetings.

Aufgaben

• Serve as the primary liaison between corporate clients and internal departments.
• Manage end-to-end account lifecycle, including onboarding and reviews.
• Identify client needs and recommend tailored solutions.

Kenntnisse

Organizational skills

Multitasking abilities

Client relationship management

Problem-solving mindset

Communication skills

Ausbildung

Bachelor’s degree in Business Administration, Management, or related field

Tools

Microsoft Office Suite

CRM platforms (Salesforce, Zoho, or similar)

Jobbeschreibung

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• Serve as the primary liaison between corporate clients and internal departments, ensuring clear and consistent communication.
• Manage end-to-end account lifecycle, including onboarding, service delivery, performance reviews, and renewal processes.
• Develop and maintain detailed client account profiles, tracking key performance indicators, service levels, and contract terms.
• Coordinate with operations, finance, and logistics teams to ensure timely and accurate delivery of services.
• Identify client needs and recommend tailored solutions to improve service satisfaction and drive upsell opportunities.
• Prepare and present regular account performance reports and strategic reviews to senior stakeholders.
• Proactively address client concerns, resolve issues promptly, and implement corrective actions to maintain service excellence.
• Collaborate with sales and marketing teams to support business development initiatives and new account acquisition.
• Maintain strict confidentiality and compliance with data protection and corporate governance standards.
• Utilize CRM tools to track interactions, manage workflows, and generate insights for continuous improvement.

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field.
• 2–5 years of proven experience in corporate account management, client services, or administrative coordination within a corporate or professional services environment.
• Strong organizational and multitasking abilities with a high level of attention to detail.
• Excellent written and verbal communication skills, with the ability to build rapport with senior stakeholders.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM platforms (e.g., Salesforce, Zoho, or similar).
• Demonstrated ability to manage multiple accounts simultaneously while meeting deadlines and service level agreements.
• Problem-solving mindset with the ability to think strategically and act decisively in fast-paced environments.
• Knowledge of corporate administrative processes, contract management, and service delivery frameworks.
• Willingness to travel within Delhi as required for client meetings and site visits.

Seniority Level

• Executive

Employment Type

• Full-time

Job Function

• Administrative

Industries

• Executive Offices

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