Looking For Account Manager Client Servicing

The Best Services & Enterprises; Ahmedabad District; Presencial; INR 600 000 - 1 200 000; Tempo integral

Resumo da oferta

The Best Services & Enterprises in Ahmedabad, Gujarat, is seeking an Account Manager Client Servicing to manage key client relationships and ensure high levels of satisfaction. You will understand client needs, coordinate projects, and provide regular status updates while exploring opportunities to upsell services.

Ideal candidates will have 4–10 years of experience in client servicing, strong communication skills, and proficiency with CRM and project management tools.

Qualificações

• 4–10 years of experience in client servicing or account management.
• Strong communication and interpersonal skills essential for client interaction.
• Ability to solve problems and handle multiple projects concurrently.
• Familiarity with CRM software and project management tools preferred.

Responsabilidades

• Client Relationship Management: Build and maintain strong relationships with clients by understanding their business needs and providing tailored solutions to ensure satisfaction.
• Project Coordination: Oversee project timelines and deliverables, ensuring that all client projects are executed smoothly and according to deadlines.
• Communication & Reporting: Serve as the main point of contact for clients, providing regular updates and reports on project status, performance metrics, and service improvements.
• Issue Resolution: Address any client inquiries or issues promptly, ensuring timely resolution and maintaining high levels of client trust and engagement.
• Business Development: Identify opportunities for upselling additional services or products to existing clients, driving growth for both the client and the company.

Conhecimentos

CRM software

Project management

Client servicing

Communication skills

Formação académica

Graduate

Descrição da oferta de emprego

As an Account Manager in Client Servicing, you will be responsible for managing client relationships and ensuring their satisfaction with our services. Your role will focus on understanding client needs, addressing any concerns, and delivering exceptional service.

Key Responsibilities

• Client Relationship Management: Build and maintain strong relationships with clients by understanding their business needs and providing tailored solutions to ensure satisfaction.
• Project Coordination: Oversee project timelines and deliverables, ensuring that all client projects are executed smoothly and according to deadlines.
• Communication & Reporting: Serve as the main point of contact for clients, providing regular updates and reports on project status, performance metrics, and service improvements.
• Issue Resolution: Address any client inquiries or issues promptly, ensuring timely resolution and maintaining high levels of client trust and engagement.
• Business Development: Identify opportunities for upselling additional services or products to existing clients, driving growth for both the client and the company.

Required Skills and Expectations

To be successful in this role, you should have 4 to 10 years of experience in client servicing or account management. Strong communication and interpersonal skills are essential, as you will be working closely with clients and internal teams. You should be adept at problem-solving and able to handle multiple projects simultaneously. A proactive approach to identifying client needs and opportunities is key. Familiarity with CRM software and project management tools will be beneficial. A positive attitude and a commitment to client satisfaction are crucial for this role.

• Experience

  4 - 10 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Account Manager Client Servicing

• Industry Type

  IT Services & Consulting

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office