Account Manager Noida
Location: Noida, Uttar Pradesh (Local Preferred)
Experience: 8-12 years
Employment Type: Full-time
Department: Sales / Client Management
About the Role
We are looking for an experienced Account Manager to own and grow our key client relationships from our Noida Location. You will be the primary point of contact for enterprise accounts, driving customer satisfaction, revenue growth, and long-term partnerships.
Key Responsibilities
- Own and manage a portfolio of enterprise accounts, building strong relationships with senior client stakeholders.
- Drive account growth through upselling, cross-selling, and identifying new business opportunities within existing accounts
- Develop and execute account plans with clear revenue, margin, and growth targets
- Work with delivery, pre-sales, and technical teams to ensure timely, high-quality project execution
- Lead contract negotiations, renewals, SOW/MSA discussions, and commercial proposals
- Monitor account health, resolve escalations, and manage risks proactively
- Track KPIs including revenue, utilization, billing, collections, and customer satisfaction
- Prepare and present regular business reviews (MBR/QBR) to clients and internal leadership
- Maintain accurate pipeline and forecasting in CRM
Required Skills and Qualifications
- 8-12 years of experience in account management, client relationship management, or business development in IT services or consulting
- Proven track record of managing and growing large enterprise accounts
- Strong understanding of IT services delivery models (onsite/offshore, T&M, fixed price, managed services)
- Experience in contract negotiation, P&L management, and revenue forecasting
- Excellent communication, presentation, and stakeholder management skills
- Strong analytical and problem-solving abilities
- Bachelor’s degree required / MBA
- Preferred Background
- Experience with leading IT services and consulting organizations such as TCS, Deloitte, HCL and CTS .
- Exposure to global clients across BFSI, Healthcare etc
- Familiarity with CRM tools
What We Offer
- Competitive salary and performance-linked incentives
- Opportunity to manage high-value global accounts
- Career growth in a fast-paced, collaborative environment
- Health insurance