Relationship Officer - Home Loan Business

Muthoot Fincorp Limited; Repalle; On-site; INR 250,000 - 420,000; Full time

Job summary

Muthoot FinCorp Limited is seeking a Relationship Officer to source business from the open market and connectors to achieve targets. You will build and maintain quality portfolios across processing centers while ensuring adherence to regulatory requirements.

In this role you will drive customer acquisition through cold calls, referrals, and active networking, while coordinating with branch managers and stakeholders to meet monthly targets and deliver service excellence.

Qualifications

• Graduate or non-graduate with 6 months to 1+ year experience in a similar field.
• Knowledge of secured and unsecured lending is advantageous.
• Familiarity with regulatory norms and compliance practices.

Responsibilities

• Drive business growth by sourcing new opportunities from open market.
• Develop relationships with connectors and referral partners monthly.
• Identify micro markets and empanel quality partners to scale LAP business.
• Maintain compliance with regulatory requirements across operations.

Skills

Communication

Local language

Local market knowledge

Mortgage loans knowledge

Regulatory updates

Collaboration

Education

Any Graduate/Non Graduate

Job description

Relationship Officer - HOMELAON Relationship Officer Role Profile Role Title: Relationship Officer Designation: Relationship Officer Function: SULB/ Business Administrative Reporting: Branch Business Manager Functional Reporting: Branch Business Manager Dec 2024

Job Purpose: The primary responsibility of the Relationship Officer is to source business from the open market and connectors to achieve business targets as per the organizational goal.

ROLE SPECIFICATION

Role Title Relationship Officer Employee Interviewed Reports To Branch Business Manager Company Muthoot FinCorp Limited Function/Department Secured & Unsecured Lending Business Written By Johnson & Parthasarthi Approved By (Jobholder) Approved By (Immediate Superior) Date (Written On) 11 th Dec’24

ROLE SUMMARY

Relationship officer is to source business from the open market and connectors to achieve business targets as per the organizational goal. Relationship Officer will be responsible for maintaining quality portfolios across all the processing centres. RO needs to follow all necessary regulatory requirements and compliance.

ORGANISATIONAL CHART

KEY RESPONSIBILITIES Business Development Drive business growth by identifying new business opportunities, developing relationships with key stakeholders. He needs to source and empanel new connectors on every month To find new micro markets and empanel good quality referral partners to scale up Micro LAP business. Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationships with the Referral Partners and Connectors

KEY CHALLENGES

Technology

KEY DECISIONS TAKEN

NIL

KEY INTERACTIONS

Internal Stakeholders External Stakeholders Credit Legal Technical Operations Customers Connectors External Legal team TEAL MAATRUM (legal & technical)

KEY ROLE DIMENSIONS

Geographical Coverage- No of Direct Reportees- Total Team Size - Portfolio - 50 to 100 KM Nill Nill

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

• Good communication, including local language and interpersonal skills.
• Good understanding of the local geographical market.
• Knowledge of business mortgage loans, products, processes, and regulations
• Knowledge upgrading on latest regulatory norms.
• Good in collaboration with internal & external partners.

EDUCATION / EXPERIENCE

Minimum Qualification: Any Graduate/Non Graduate Nature of Experience: 6 months to 1+ Years experience in similar industry.