RELATIONSHIP MANAGER -

PeopleStrong; Gadwal; On-site; INR 180,000 - 300,000; Full time

Job summary

PeopleStrong in India seeks a proactive sales professional to drive customer acquisition and partner-led growth for micro LAP and gold-backed secured loans. You will identify micro markets, onboard high-quality referral partners, and engage customers through door-step service and structured sales playbooks.

The role requires strong presentation, relationship, and communication skills, with a focus on end-to-end loan processing and cross-selling insurance to customers.

Qualifications

• Strong presentation and communication skills.
• Ability to build relationships with referral partners and customers.
• Understanding of sales processes and lifecycle.
• Experience in cross selling financial products and upselling.
• Proven business development capabilities.
• Proficient in local language and English.

Responsibilities

• Deliver customer acquisition through business development and lead generation.
• Identify micro markets and empanel referral partners to scale micro LAP business.
• Make cold calls and daily sales calls as planned.
• Nurture relationships with referral partners and activate them for new business.
• Provide doorstep service and support end-to-end loan processing.
• Act as bridge between customers and branch and support collections.
• Cross-sell insurance to loan customers and represent the organization in the market.

Skills

Strong presentation skills

Relationship building

Stakeholder management

Process knowledge

Cross selling / upselling

Business development

Communication skills

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English