Relationship Officer

Utkarsh Small Finance Bank; Bhopal, Patna, Lucknow; On-site; INR 350,000 - 550,000; Full time

Job summary

Utkarsh Small Finance Bank in India is seeking a role focused on sourcing Micro LAP clients in line with the business plan. You will ensure credit discipline and zero defaults, while addressing customer queries to sustain satisfaction and trust.

You will complete loan contracts by explaining provisions and ensuring thorough documentation, while understanding customer needs to tailor related financial solutions.

Qualifications

• Experience handling Micro LAP product.
• Open market sourcing experience.

Responsibilities

• Source Micro LAP clients in line with business plan.
• Maintain strict credit discipline and ensure zero default in recovery.
• Understand customer needs and respond to queries to ensure satisfaction.
• Explain loan provisions and ensure proper documentation.

Skills

Micro LAP

Open Market Sourcing

Customer Handling

Job description

Role & responsibilities

• To source Micro LAP clients in line with the business plan
• Creating and maintaining strict credit discipline and ensuring zero default in recovery.
• Understanding customer needs and responding to customer queries & issues to ensure customer satisfaction
• Completion of loan contracts by explaining provisions to applicant and ensure documentation

Preferred candidate profile

• Candidate handling Micro LAP Product
• Open Market Sourcing