Relationship Manager/ Relationship Officer

Jobiq Careers; Salem, Chennai District, Coimbatore District; On-site; INR 350,000 - 500,000; Full time

Job summary

Jobiq Careers in Tamil Nadu is seeking a loan officer to source loan clients in line with the business plan and target. The role involves maintaining strict credit discipline and monitoring the loan portfolio, with regular visits to ensure proper utilization and compliance.

You will handle customer needs, respond to queries to ensure satisfaction, complete contracts by explaining provisions, obtain signatures and notarization, and collect fees. Additional tasks may be assigned as needed.

Responsibilities

• To source loan clients in line with the business plan and target.
• Creating and maintaining strict credit discipline and ensuring zero default in recovery.
• Monitor the loan portfolio conduct loan utilization checks and regular monitoring visits.
• Ensure compliance with policies, procedures & practices and continuously contribute to their improvement.
• Accurate and timely record keeping and reporting.
• Understanding customer needs and responding to customer queries & issues to ensure customer satisfaction.
• Completion of loan contracts by explaining provisions to applicant; obtaining signature and notarization; collecting fees.
• Any other work assigned to you from time to time.

Job description

• To source loan clients in line with the business plan and target.
• Creating and maintaining strict credit discipline and ensuring zero default in recovery.
• Monitor the loan portfolio conduct loan utilization checks and regular monitoring visits.
• Ensure compliance with policies, procedures & practices and continuously contribute to their improvement.
• Accurate and timely record keeping and reporting.
• Understanding customer needs and responding to customer queries & issues to ensure customer satisfaction.
• Completion of loan contracts by explaining provisions to applicant; obtaining signature and notarization; collecting fees.
• Any other work assigned to you from time to time.