Relationship Manager - SS ( Work from office )

Nobroker Technology Solutions Private Limited; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Job summary

NoBroker.com in Bengaluru, Karnataka is seeking a proactive Relationship Manager to join our team. You will build and maintain relationships with customers, property owners, buyers, and tenants, guiding them through our services and solutions.

You will handle inbound and outbound calls, understand customer requirements, and coordinate with internal teams to ensure smooth visits and service delivery. A strong emphasis on communication, CRM discipline, and hitting sales targets is essential.

Qualifications

• Excellent communication and interpersonal skills are required.
• Strong customer relationship management abilities.
• Good convincing, negotiation, and problem-solving skills.
• Sales-oriented approach and target achievement skills.
• Ability to handle customer queries and objections.
• Good coordination and follow-up skills.

Responsibilities

• Build and maintain strong relationships with customers, property owners, buyers, and tenants.
• Understand customer requirements and recommend suitable NoBroker services.
• Handle inbound and outbound calls to assist customers and provide service information.
• Follow up with customers to improve conversions and customer satisfaction.
• Coordinate property visits, service requests, and customer requirements with internal teams.
• Explain service packages, pricing, and benefits to customers.
• Resolve customer queries and ensure timely issue resolution.
• Maintain customer information, interactions, and follow-up records in the CRM.
• Identify opportunities for upselling and cross-selling company services.
• Achieve assigned sales, revenue, and customer satisfaction targets.

Skills

Communication

Interpersonal skills

CRM

Negotiation

Problem solving

Sales orientation

Tools

CRM software

Job description

Role & responsibilities

Relationship Manager Roles and Responsibilities at NoBroker.com

Roles and Responsibilities

• Build and maintain strong relationships with customers, property owners, buyers, and tenants.


• Understand customer requirements and recommend suitable NoBroker services.


• Handle inbound and outbound calls to assist customers and provide service information.


• Follow up with customers to improve conversions and customer satisfaction.


• Coordinate property visits, service requests, and customer requirements with internal teams.


• Explain service packages, pricing, and benefits to customers.


• Resolve customer queries and ensure timely issue resolution.


• Maintain customer information, interactions, and follow-up records in the CRM.


• Identify opportunities for upselling and cross-selling company services.


• Achieve assigned sales, revenue, and customer satisfaction targets.

Preferred candidate profile

Excellent communication and interpersonal skills.

• Strong customer relationship management abilities.


• Good convincing, negotiation, and problem-solving skills.


• Sales-oriented approach and target achievement skills.


• Ability to handle customer queries and objections.


• Good coordination and follow-up skills


• For further information kindly connect me on whatsapp : [phone] ( Stephan )