Relationship Manager -Stephan

Nobroker Technology Solutions Private Limited; Bengaluru; On-site; INR 400,000 - 800,000; Full time

Job summary

Nobroker Technology Solutions Private Limited seeks a Relationship Manager to build and maintain strong customer and owner relationships in Bengaluru. You will handle calls, assess needs, explain NoBroker services, and drive retention and revenue growth.

The role requires clear English, Hindi, Kannada and Tamil communication, with a focus on customer satisfaction and long-term engagement. Collaboration with sales and service teams is essential for seamless delivery.

Qualifications

• Ability to build and maintain strong relationships with customers and owners.
• Understand customer needs and recommend NoBroker services.
• Handle inbound/outbound calls to generate opportunities.
• Explain service packages, pricing, features and benefits.

Responsibilities

• Follow up with potential customers to improve sales conversions.
• Coordinate with internal sales and service teams for smooth delivery.
• Handle queries, complaints, and service issues promptly.
• Identify opportunities for upselling and cross-selling services.
• Maintain customer information and call records in CRM.
• Ensure timely resolution and high customer satisfaction.
• Aim to achieve sales targets and revenue goals.

Skills

Relationship management

CRM tools

Upselling

Customer service

English communication

Kannada language

Tamil language

Hindi language

Job description

Role & responsibilities

Relationship Manager Roles and Responsibilities at NoBroker.com

Roles and Responsibilities

• Build and maintain strong relationships with customers, property owners, buyers, and tenants.
• Understand customer requirements and recommend suitable NoBroker services.
• Handle inbound and outbound calls to assist customers and generate business opportunities.
• Explain service packages, pricing, features, and benefits to customers.
• Follow up with potential customers to improve sales conversions.
• Coordinate with internal sales and service teams to ensure smooth service delivery.
• Handle customer queries, complaints, and service-related issues.
• Identify opportunities for upselling and cross-selling additional services.
• Maintain customer information, call records, and follow-up updates in the CRM.
• Ensure timely resolution of customer concerns and maintain customer satisfaction.
• Build long-term customer relationships and improve customer retention.
• Achieve assigned sales targets, revenue goals, and performance metrics.

Preferred candidate profile

Candidate should have good communication in English , Hindi , Kannada and tamil but no telugu requirements