Relationship Manager / Sales Executive

Grihum Housing Finance; Thanjavur; Sur place; INR 300 000 - 500 000; Plein temps

Résumé du poste

Grihum Housing Finance in Tamil Nadu's Thanjavur is seeking a proactive relationship-focused professional to understand customer needs and develop plans to address them, while identifying key staff in client companies to build profitable relationships.

You will resolve customer complaints quickly, forward upsell opportunities to sales, promote high-quality processes, aim to preserve customers and renew contracts, and approach potential customers to establish relationships.

Responsabilités

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors

Description du poste

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors