Relationship Manager / Relationship Officer - Rajasthan

Aavas Financiers Ltd; Kota, Bundi, Ajmer; On-site; INR 300,000 - 520,000; Full time

Job summary

Aavas Financiers Ltd in Kota seeks a Relationship Officer / Relationship Manager to drive customer engagement and sales. You will understand customer needs, explain product offerings, and work to retain customers while expanding the business with cross-selling.

The ideal candidate should have strong communication, coordination, and negotiation skills, with a proven ability to build lasting relationships and meet sales targets in a fast-paced financial services environment.

Qualifications

• Should have sales orientation and customer-facing focus.
• Focus on customer retention and cross-selling opportunities.
• Demonstrates ability to build lasting relationships with customers.
• Strong communication and coordination abilities to work with teams and customers.
• Good convincing and negotiation skills to close deals.

Responsibilities

• Understand customer needs and explain product offerings clearly.
• Manage customer expectations and identify new business opportunities.
• Resolve customer issues and queries promptly.
• Maintain relationships and cross-sell to existing customers.

Skills

Sales orientation

Customer retention

Relationship building

Communication & coordination

Negotiation skills

Job description

Position : Relationship Officer /Relationship Manager

Desired Candidate Profile:

• Should have sales orientation.
• Customer retention.
• An immense interest in developing relationship with the customers .
• Good communication skills and coordination skills .
• Good convincing and negotiation skills.

Job Description:

• Ability to understand customers need, explain various products and convince them about the product offerings.
• Should be able to manage overall responsibilities including customer expectations, identifying new business markets and recording customer requirements.
• Resolving Customer issues and queries.
• Maintaining customer relationship and cross selling to existing customer.