Relationship Manager / Relationship Officer

Aavas Financiers Ltd; Dadri; On-site; INR 250,000 - 380,000; Full time

Job summary

Aavas Financiers Ltd in Dadri, Uttar Pradesh is seeking professionals with a sales orientation to understand customer needs and explain product offerings. The role involves managing customer expectations, identifying new markets, recording requirements, resolving queries, and cross-selling to existing customers.

The ideal candidate should have strong communication and coordination skills, along with negotiation and convincing abilities to build lasting customer relationships.

Qualifications

• Should have sales orientation.
• Customer retention experience.
• An immense interest in developing relationship with the customers.
• Good communication skills and coordination skills.
• Good convincing and negotiation skills.

Responsibilities

• Ability to understand customers need, explain various products and convince them about the product offerings.
• Should be able to manage overall responsibilities including customer expectations, identifying new business markets and recording customer requirements.
• Resolving Customer issues and queries.
• Maintaining customer relationship and cross selling to existing customer.

Skills

Sales orientation

Customer retention

Relationship building

Communication skills

Negotiation skills

Job description

Desired Candidate Profile:

• Should have sales orientation.
• Customer retention.
• An immense interest in developing relationship with the customers .
• Good communication skills and coordination skills .
• Good convincing and negotiation skills.

Job Description:

• Ability to understand customers need, explain various products and convince them about the product offerings.
• Should be able to manage overall responsibilities including customer expectations, identifying new business markets and recording customer requirements.
• Resolving Customer issues and queries.
• Maintaining customer relationship and cross selling to existing customer.