Relationship Manager / Relationship Officer

Aavas Financiers Ltd; Solan, Jhajjar, Kaithal; On-site; INR 180,000 - 300,000; Full time

Job summary

Aavas Financiers Ltd in Solan, Himachal Pradesh, is seeking a sales-oriented professional to drive customer acquisition and retention. The role emphasizes understanding customer needs, explaining product offerings, and convincing them to choose suitable solutions.

The ideal candidate should excel in relationship building, cross-selling, and maintaining strong customer relationships, with strong communication and negotiation skills to grow the business in a competitive market.

Qualifications

• Understand customers' needs, explain products, and convince them about offerings.
• Manage responsibilities including customer expectations, identifying new markets and recording requirements.
• Resolve customer issues and queries.
• Maintain customer relationships and cross-sell to existing customers.

Responsibilities

• Understand customers' needs, explain products, and convince them about offerings.
• Manage responsibilities including customer expectations, identifying new business markets and recording customer requirements.
• Resolving customer issues and queries.
• Maintaining customer relationship and cross selling to existing customer.

Skills

Sales orientation

Customer retention

Relationship building

Communication skills

Negotiation skills

Coordination skills

Job description

Desired Candidate Profile:

• Should have sales orientation.
• Customer retention.
• An immense interest in developing relationship with the customers .
• Good communication skills and coordination skills .
• Good convincing and negotiation skills.

Job Description:

• Ability to understand customers need, explain various products and convince them about the product offerings.
• Should be able to manage overall responsibilities including customer expectations, identifying new business markets and recording customer requirements.
• Resolving Customer issues and queries.
• Maintaining customer relationship and cross selling to existing customer.